# AppFolio Property Manager — Residential portfolio software sold from 50 units up, with AI co-workers that answer renters and code bills.

> Source: Landlord Bench — https://landlordbench.com/appfolio (structured, researched, re-verified)

AppFolio Property Manager is residential rental software for management companies, joining accounting, leasing, maintenance, resident and owner portals in one system. Its built-in AI co-workers reply to leads and residents, dispatch work orders and enter bills under staff oversight.

**Best for:** Management companies running 50 or more residential units across mixed portfolios

| Fact | Value |
| --- | --- |
| Website | https://www.appfolio.com/ |
| Category | Property management software, Cheapest for 25 units, Multifamily, Small property managers |
| Open source | No |
| Price | Price on request |
| Price checked | 27 October 2026 |

Screenshot of AppFolio Property Manager: https://landlordbench.com/img/1920/screenshots/appfolio.webp, captured 27 October 2026

**What we checked**

- Pages last read: 27 October 2026

## AppFolio Property Manager price and terms

**Terms**

- Free plan or trial: No
- Sign up without sales: No

Pricing page as we captured it: https://landlordbench.com/img/1920/screenshots/appfolio/pricing.webp, captured 27 October 2026

Read on https://www.appfolio.com/pricing, 27 October 2026.

## What we checked on AppFolio Property Manager

### What it costs for 25 units

**Cost for 25 units a month** · Partly — From $37.25 a month on Core for 25 units. Every unit counts, vacant or let, unless the vendor bills only occupied units. Plus, Max might cost less, but no overage price is published, so it could not be priced past its allowance. Core is bought through sales. The price of Core is published only as a starting price, and no plan with a definite price covers this many units: the figure is the least it costs.

> Starting at $1.49* Per Unit/Per Month
> — https://www.appfolio.com/pricing · Residential plan cards, Core card price cell, checked 27 October 2026

**Cost for 5 units a month** · Partly — From $7.45 a month on Core for 5 units. Every unit counts, vacant or let, unless the vendor bills only occupied units. Plus, Max might cost less, but no overage price is published, so it could not be priced past its allowance. Core is bought through sales. The price of Core is published only as a starting price, and no plan with a definite price covers this many units: the figure is the least it costs.

> Starting at $1.49* Per Unit/Per Month
> — https://www.appfolio.com/pricing · Residential plan cards, Core card price cell, checked 27 October 2026

**Cost for 50 units a month** · Partly — From $74.50 a month on Core for 50 units. Every unit counts, vacant or let, unless the vendor bills only occupied units. Plus, Max might cost less, but no overage price is published, so it could not be priced past its allowance. Core is bought through sales. The price of Core is published only as a starting price, and no plan with a definite price covers this many units: the figure is the least it costs.

> Starting at $1.49* Per Unit/Per Month
> — https://www.appfolio.com/pricing · Residential plan cards, Core card price cell, checked 27 October 2026

**What the price is based on** · Yes — Each of the three published plans is priced per unit per month as a starting rate, and both footnotes add an undisclosed minimum spend, so the real floor for a small portfolio is not published.

> Starting at $1.49* Per Unit/Per Month
> — https://www.appfolio.com/pricing · Residential plan cards, Core card price cell, checked 27 October 2026

**Rent payment fees** · Partly — The resident help pages confirm a transaction fee is charged on online payments and shown to the renter before they submit, but the amounts for bank transfer and card are never published.

> Transaction fees apply when paying online. You are notified of the fee amount before you submit the payment.
> — https://www.appfolio.com/help/online-portal · Online Payments FAQ, "Is There a Fee to Make Payments Online?", checked 27 October 2026

**Minimum units or minimum fee** · Yes — The cheapest plan carries a stated fifty-unit minimum plus a minimum spend the vendor does not publish, so landlords below fifty units cannot buy at the per-unit rate.

> *Minimum spend and 50 unit minimum apply. Contact us for details.
> — https://www.appfolio.com/pricing · Residential plan cards, footnote under the Core price, checked 27 October 2026

**Unit caps** · No — Pricing counts every unit at a per-unit rate rather than selling capped unit bands, so adding a unit raises the bill by that rate instead of pushing you onto a dearer plan.

> Starting at $3.20* Per Unit/Per Month
> — https://www.appfolio.com/pricing · Residential plan cards, Plus card price cell, checked 27 October 2026

### Finding a tenant

**Listing your vacancy** · Yes — Vacancies are posted from inside the system to major rental sites, named as Zillow, Apartments.com and Zumper, and edits made once flow out to those sites without retyping.

> Yes. AppFolio automatically syndicates rental listings to major rental platforms including Zillow, Apartments.com, and Zumper directly from within the system, eliminating manual re-entry across sites.
> — https://www.appfolio.com/property-manager/marketing-leasing · Frequently asked questions, "Does AppFolio automatically syndicate rental listings to third-party sites?", checked 27 October 2026

**Online applications** · Partly — Applicants apply online through customisable rental applications that feed screening automatically, but no application fee is published - the charge is set by each management company.

> A fully integrated screening solution and customizable rental applications
> — https://www.appfolio.com/property-manager/marketing-leasing · FolioScreen Trusted Renter section, benefits list, checked 27 October 2026

**Tenant screening** · Yes — FolioScreen pulls credit and rental history from Experian and RentBureau plus court records, AppFolio itself is the reporting agency, and no per-report price is published.

> AppFolio obtains credit information from Experian (a nationwide credit bureau) and Rental history from Experian RentBureau. Criminal and landlord-tenant data is pulled from hundreds of state and county courts
> — https://www.appfolio.com/consumer · Screening Consumer Relations FAQ, "Where does AppFolio obtain information for my screening report?", checked 27 October 2026

**Income verification** · Partly — Income, identity and document checks run inside the screening product through Nova Credit, Plaid and Snappt to catch altered pay stubs, but the price and who pays it are not published.

> FolioScreen Income, Identity and Document Verification use AI-powered fraud detection through partnerships with Nova Credit, Plaid, and Snappt to help flag altered pay stubs, synthetic identities, and mismatched applicant details
> — https://www.appfolio.com/services/tenant-screening · Frequently asked questions, "How is AI Used to Detect Fraud?", checked 27 October 2026

**Showings** · Yes — Prospects can tour empty units on their own, live virtual showings can be booked in the platform, and identity can be required before a showing is scheduled.

> Self-Guided Tours Free up your team's time and fill vacancies faster by allowing prospects to tour vacancies on their own.
> — https://www.appfolio.com/property-manager/marketing-leasing · Access Advanced Marketing & Leasing Tools grid, Self-Guided Tours tile, checked 27 October 2026

### Leases and rent

**Leases signed online** · Yes — Leases and renewal offers are built and branded in the platform, then signed electronically by the applicant on a phone, with renewals able to update dates and rent automatically.

> Online Leases Create customized, branded lease or renewal offers and have an applicant quickly and easily e-sign it on the spot on any mobile device.
> — https://www.appfolio.com/property-manager/marketing-leasing · Access Advanced Marketing & Leasing Tools grid, Online Leases tile, checked 27 October 2026

**Rent collected online** · Partly — Renters pay by bank debit or card from the portal and get an email confirmation, but the vendor never states how many days the money takes to reach the landlord's bank.

> Select your preferred payment method: eCheck (direct withdrawal from bank account) or Credit / debit card (Apple Pay or direct).
> — https://www.appfolio.com/help/online-portal · Make a One-Time Payment steps, checked 27 October 2026

**Autopay and reminders** · Yes — Renters set up recurring autopay themselves for a fixed sum or the balance due, can skip or edit a run, and the platform sends automated rent reminders by text or email.

> On the Home or Payments tab, click Set Up Autopay to create an automatically recurring payment
> — https://www.appfolio.com/help/online-portal · Set Up an Auto Payment steps, checked 27 October 2026

**Late fees** · Yes — Late fees are charged automatically against the terms in each lease, and staff can waive them one by one or in bulk when they decide to.

> Automated Late Fees Ensure that fees are assessed accurately and on time according to your lease agreements.
> — https://www.appfolio.com/property-manager/accounting-reporting · One powerful platform for all your accounting and reporting needs grid, Automated Late Fees tile, checked 27 October 2026

**Partial payments** · Partly — The renter help page shows payments can be edited down unless the management company requires payment in full, which is the switch that refuses part payments, though the setting itself is not documented.

> If online payments are required to be made in full, the payment amount will not be editable
> — https://www.appfolio.com/help/online-portal · Make a One-Time Payment steps, checked 27 October 2026

**Security deposits** · Partly — Holding deposits are managed and refunded out of escrow and deposit amounts are carried per application, but no page describes tracking a security deposit through to move-out.

> Holding Deposits Easily manage multiple applicants and refund deposits directly from escrow.
> — https://www.appfolio.com/property-manager/accounting-reporting · Accounting and reporting needs grid, Holding Deposits tile, checked 27 October 2026

**Rent paid in cash** · Yes — A reusable barcoded payslip lets renters pay cash at participating shops, charged at 4.99 dollars a transaction with per-transaction limits printed on the slip.

> Your property manager can provide you with a reusable PaySlip with a barcode to use when making cash payments at participating locations. The cost to make an electronic cash payment is $4.99 per transaction.
> — https://www.appfolio.com/help/online-portal · Online Payments FAQ, certified funds section, checked 27 October 2026

**Rent receipts** · Partly — Renters get an emailed confirmation of each online payment and can open their full ledger themselves, but a printed receipt has to be asked of the management company.

> Can I Get a Printed Receipt for My Payment? Please contact your property manager and they can provide you with a receipt.
> — https://www.appfolio.com/help/online-portal · Online Payments FAQ, printed receipt question, checked 27 October 2026

### Maintenance

**Maintenance requests** · Yes — Residents raise requests from the portal or app, those become work orders tracked to completion, and the AI coordinator reads submitted images while triaging and dispatching them.

> In one powerful platform, residents can submit work orders and expect immediate attention from your team, with the ability to track and communicate progress.
> — https://www.appfolio.com/property-manager/maintenance · Track Work Orders From Beginning To Finish section, checked 27 October 2026

**Work orders to contractors** · Yes — Contractors get their own portal to see the job, upload invoices and mark it done, and the same platform approves and pays those bills with purchase-order controls.

> Portal for Vendors Give vendors access to view work order details, upload invoices, add notes and photos, and mark their work as complete all within the fully mobile Vendor Portal in AppFolio.
> — https://www.appfolio.com/property-manager/communication-service · Portals section, Portal for Vendors tile, checked 27 October 2026

**Move-in and move-out inspections** · Partly — Staff run inspections on site from the mobile app and owners can see inspections in their portal, but no page says a move-in or move-out report is shared with the resident.

> Mobile Inspections Enable your team to manage on-site property inspections directly in AppFolio.
> — https://www.appfolio.com/property-manager/maintenance · One Powerful Platform for All Your Property Maintenance Needs grid, Mobile Inspections tile, checked 27 October 2026

### The books

**Income and expenses by property** · Yes — Property, portfolio and corporate books sit in one ledger on the cheapest plan, with customisable reports and exports an accountant can be handed.

> Capture every transaction in one centralized database and generate actionable insights with AI-enabled automation.
> — https://www.appfolio.com/property-manager/accounting-reporting · Your single source of truth section, Simply better data, checked 27 October 2026

**Bank sync** · Yes — Bank accounts are linked through Plaid so transactions are matched automatically, and card transactions can be created straight from the feed.

> Auto Bank Reconciliation Securely link your bank accounts with AppFolio to automate transaction matching via our Plaid integration.
> — https://www.appfolio.com/property-manager/accounting-reporting · Accounting and reporting needs grid, Auto Bank Reconciliation tile, checked 27 October 2026

**1099s** · Yes — Owners collect their 1099s through their own portal and vendor records carry a flag for whether the management company must issue one.

> Use your Owner Portal to securely access reports, property inspections, important documents, or 1099s shared by your property manager
> — https://www.appfolio.com/help/owner · Owner Portal help, opening paragraph, checked 27 October 2026

**Receipts** · Yes — Mobile receipt capture photographs a receipt where it is spent and attaches it to the transaction, and the API can attach files to a bill, charge or property.

> Capture receipts at the point of sale with Mobile Receipt Capture
> — https://www.appfolio.com/property-manager/accounting-reporting · Credit Card Accounting section, bullet list, checked 27 October 2026

### Managing for other owners

**Owner portal and statements** · Yes — Owners log in to their own portal for statement packets, reports, inspections and 1099s, see contribution and disbursement totals, and can send money to a property.

> Online Owner Portal Keep owners happy with timely insights into performance and finances and quick access to important documents, work orders, and reports.
> — https://www.appfolio.com/property-manager/communication-service · Portals section, Online Owner Portal tile, checked 27 October 2026

**Trust accounting** · Yes — Trust accounting sits alongside property and portfolio accounting on every plan including the cheapest, with automated reconciliation listed in the same comparison block.

> Property, Portfolio & Trust Accounting
> — https://www.appfolio.com/pricing · Plan Details comparison table, Accounting group, first row, checked 27 October 2026

**Management fees** · Partly — Owner distributions are made and trued up from the platform and owner statements show disbursement totals, but no page states that the management fee itself is calculated for you.

> Pay bills, true up balances, and send distributions without exporting to a spreadsheet first.
> — https://www.appfolio.com/property-manager/accounting-reporting · Portfolio Accounting section, checked 27 October 2026

**Team users** · Partly — Role-based permissions come with every plan and custom roles with your own job titles are a dearer-plan feature, while no per-user price is published anywhere.

> Custom User Roles Create additional user roles specific to your business' terminologies and structure.
> — https://www.appfolio.com/property-manager/workflow-automation · Scale & Control feature list, Custom User Roles tile, checked 27 October 2026

### Your tenants

**Tenant app** · Yes — FolioSpace gives residents an iOS and Android app and web portal to pay, see their ledger, message staff, raise maintenance requests and read lease documents at any hour.

> FolioSpace is the resident experience by AppFolio, giving you one place to manage your rental journey from application to renewal.
> — https://www.appfolio.com/help/online-portal · FolioSpace Overview section, checked 27 October 2026

**Renters insurance** · Yes — Residents either upload proof of their own policy in the portal's insurance tab or buy cover from AppFolio Insurance Services there, with policy number and expiry recorded.

> Tenant Insurance Tenants have the option to either provide proof of renters insurance or to purchase renters insurance, offered by Appfolio Insurance Services, available through their tenant portal.
> — https://www.appfolio.com/property-manager/communication-service · Resident tools feature list, Tenant Insurance tile, checked 27 October 2026

**AI features** · Yes — AI co-workers answer leads within minutes and book tours, reply to residents and dispatch repairs after reading photos, and code bills and prepare budgets for the accounting team.

> the Realm-X Maintenance Performer has the intelligence to reply to residents, analyze images, troubleshoot, prioritize emergencies, and dispatch work to the right technician
> — https://www.appfolio.com/property-manager/maintenance · The Maintenance Performer & Automated Scheduling & Billing section, checked 27 October 2026

### Trying it, starting and getting help

**Free plan or trial** · No — All three published plans carry a per-unit charge with a minimum spend, and no free plan or trial appears anywhere on the pricing page.

> Starting at $1.49* Per Unit/Per Month
> — https://www.appfolio.com/pricing · Residential plan cards, the complete set of three plans, checked 27 October 2026

**Sign up without a sales call** · No — Every plan's only button is a quote request and both footnotes send buyers to sales for the minimum spend, so there is no way to sign up and pay online.

> Get a Quote *Minimum spend and 50 unit minimum apply. Contact us for details.
> — https://www.appfolio.com/pricing · Residential plan cards, Core card call to action and footnote, checked 27 October 2026

**Support** · Partly — Live chat and a call-back come with the cheapest plan, live phone support and enhanced support arrive on the middle plan, and a named success manager only on the top one; no hours are published.

> Live Chat & Request a call
> — https://www.appfolio.com/performance-platform · Flexible Plans that Scale with Your Business, Core plan feature list, checked 27 October 2026

**Getting your data out** · Yes — Reports and underlying data can be exported to files or pushed into your own data warehouse, and owner-facing reports export to Excel or CSV.

> Extended Access to Data Export AppFolio reports and data into downloaded files or your data warehouse.
> — https://www.appfolio.com/property-manager/workflow-automation · Scale & Control feature list, Extended Access to Data tile, checked 27 October 2026

**United States** · Yes — Screening draws on United States courts and a US credit bureau, consumer rights pages are listed state by state, and payments run on US bank debits and cards.

> Criminal and landlord-tenant data is pulled from hundreds of state and county courts across the United States.
> — https://www.appfolio.com/consumer · Screening Consumer Relations FAQ, report sources answer, checked 27 October 2026

**Property types** · Yes — The plan comparison names single-family, multifamily, commercial and community associations on every plan, with affordable and student housing added on the middle and top plans.

> Single-Family, Multifamily, Commercial, Community Assoc.
> — https://www.appfolio.com/pricing · Plan Details comparison table, Property Types & Use Cases group, checked 27 October 2026

**Still sold** · Yes — live and selling to new customers: the pricing page lists current plans with quote buttons, and the site carries 2026 product releases and a 2026 copyright.

> Find the right fit for your real estate portfolio. With multiple pricing plans to choose from and opportunities to be flexible, get exactly what you need to operate at the top of your game.
> — https://www.appfolio.com/pricing · Pricing page hero, checked 27 October 2026

## AppFolio Property Manager alternatives

- [TurboTenant](https://landlordbench.com/turbotenant) · Free plan, then $12.42 a month billed annually: US landlord software for posting rentals, screening, leases and online rent, free with renter-paid fees.
- [Rentec Direct](https://landlordbench.com/rentec-direct) · From $25 a month: Property management software for landlords and small managers, priced per unit with free rent payments by bank transfer.
- [TenantCloud](https://landlordbench.com/tenantcloud) · From $25 a month: All-in-one rental management: listings, screening, leases, rent collection, maintenance and accounting.
- [DoorLoop](https://landlordbench.com/doorloop) · From $239 a month: AI agents answer tenants, run repairs and renewals inside the same system holding your leases and books.
- [Yardi Breeze](https://landlordbench.com/yardi-breeze) · From $100 a month: Cloud property management software from Yardi for small and mid-sized residential and commercial portfolios.
- [ManageCasa](https://landlordbench.com/managecasa) · From $51.14 a month: All-in-one platform for HOAs, rental portfolios and marinas, priced in unit tiers.
- [Rentvine](https://landlordbench.com/rentvine) · Price on request: Property management software with trust accounting, portals and AI, priced per active rental unit.
- [Hemlane](https://landlordbench.com/hemlane) · Free plan, then $36.50 a month: Rental management software with optional 24/7 repair coordination and leasing help, priced per unit.
- [Propertyware](https://landlordbench.com/propertyware) · From $250 a month: Customisable single-family property management platform from RealPage, sold per unit through sales.

8 of the 9 publish a price.

[All 9 alternatives](https://landlordbench.com/appfolio/alternatives/)

## Sources and changes

Last changed 27 October 2026

**Sources on appfolio.com** (11)

- https://www.appfolio.com/pricing, read 27 October 2026
- https://www.appfolio.com/help/online-portal, read 27 October 2026
- https://www.appfolio.com/property-manager/accounting-reporting, read 27 October 2026
- https://www.appfolio.com/property-manager/marketing-leasing, read 27 October 2026
- https://www.appfolio.com/property-manager/communication-service, read 27 October 2026
- https://www.appfolio.com/property-manager/maintenance, read 27 October 2026
- https://www.appfolio.com/consumer, read 27 October 2026
- https://www.appfolio.com/property-manager/workflow-automation, read 27 October 2026
- https://www.appfolio.com/help/owner, read 27 October 2026
- https://www.appfolio.com/performance-platform, read 27 October 2026
- https://www.appfolio.com/services/tenant-screening, read 27 October 2026

## Is this yours?

Claim AppFolio Property Manager: https://landlordbench.com/claim/appfolio

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