# Hostaway — Holiday-rental management system and channel manager, priced only by quote from two listings up. > Source: Landlord Bench — https://landlordbench.com/hostaway (structured, researched, re-verified) Hostaway is a short-term and holiday rental property management system with a channel manager that syncs listings and calendars across Airbnb, Vrbo, Booking.com and Google. It adds a unified guest inbox with AI replies, automated tasks and payments, owner statements and portals. **Best for:** Vacation-rental managers coordinating bookings, guest messaging, and owner reporting | Fact | Value | | --- | --- | | Website | https://hostaway.com | | Category | Short-term rentals, Small property managers | | Open source | No | | Price | Price on request | | Price checked | 28 October 2026 | Screenshot of Hostaway: https://landlordbench.com/img/1920/screenshots/hostaway.webp, captured 28 October 2026 **What we checked** - Pages last read: 28 October 2026 ## Hostaway price and terms **Terms** - Sign up without sales: No Pricing page as we captured it: https://landlordbench.com/img/1920/screenshots/hostaway/pricing.webp, captured 28 October 2026 Read on https://www.hostaway.com/pricing/, 28 October 2026. ## What we checked on Hostaway ### What it costs for 25 units **Minimum units or minimum fee** · Partly — Hosts with nought or one listing are sent to a waitlist rather than a plan, so a small portfolio is a stated floor, while no monthly minimum fee is published anywhere. > While we're not currently available in your market or for your portfolio size, we're rapidly expanding to serve property managers like you. > — https://www.hostaway.com/thank-you-waitlist/ · Thank you for your interest page, reached by the pricing wizard's '0 - 1' option, checked 28 October 2026 ### Finding a tenant **Listing your vacancy** · Yes — It publishes one listing out to the big holiday booking channels from a single dashboard, with calendar sync meant to stop double bookings across them. > List once, sync everywhere—Airbnb, Vrbo, Booking.com, Google, and more—with a channel manager partner you can trust. > — https://www.hostaway.com/features/ · Channel Manager section, checked 28 October 2026 **Tenant screening** · Partly — Hostaway sells no screening report itself; a marketplace partner offers guest screening, which you buy and set up on the partner's own site with an API key. > Safely is the premier provider of short-term rental protection, offering rigorous guest screening and comprehensive insurance coverage to property managers as they grow revenue, reduce… > — https://www.hostaway.com/marketplace/ · Marketplace partner grid, Safely card, checked 28 October 2026 ### Leases and rent **Leases signed online** · Partly — There is in-house signing, but the vendor describes it only for short-term rental contracts, and nothing on the site offers a lease built from a template. > Our in-house solution for signing short-term rental contracts is easy to use and can prevent damages and chargebacks for vacation rental management companies and vacation rental property managers. > — https://www.hostaway.com/features/operations/ · CONTRACT SIGNATURE section, checked 28 October 2026 **Rent collected online** · Partly — Guest payments are taken and automated inside the dashboard, but through outside payment partners, and the vendor never says how fast money reaches your bank. > Hostaway's Property Management Software ensures property managers and owners get paid on time every time. Our payment partners are PCI compliant and keep guest data secure. > — https://www.hostaway.com/features/operations/ · PAYMENT PROCESSING section, checked 28 October 2026 **Autopay and reminders** · Partly — Scheduled charges run automatically against the booking, and automated messages can remind guests, but these are stay charges rather than a tenant-controlled autopay. > Automate guest payments and ensure they get charged what they should be, when they should be. Automatically put security deposits on hold and release them to free up your time. > — https://www.hostaway.com/features/operations/ · AUTOMATED PAYMENTS section, checked 28 October 2026 **Security deposits** · Yes — Damage deposits are placed on hold automatically with the booking and released without you touching them, which the operations page states as default behaviour. > Charge the right amount on time, every time, by default, including damage deposits > — https://www.hostaway.com/features/operations/ · AUTOMATED PAYMENTS heading, checked 28 October 2026 ### Maintenance **Maintenance requests** · Partly — Cleaning and maintenance tasks are created from reservations or by hand and tracked to completion, but the vendor does not describe a guest sending a request with photos. > Automatically create tasks based on the reservations. Our automated tasks change if the reservation changes. Manual tasks are easy to create and checkup on. > — https://www.hostaway.com/features/operations/ · TASK MANAGEMENT section, checked 28 October 2026 **Work orders to contractors** · Partly — Vendor payments and maintenance costs are pulled into owner statements as expenses, yet the vendor never describes issuing a work order to a contractor and paying them from it. > Management fees, maintenance, vendor payments, and utilities, pulled in automatically by date and listing or date and owner match. > — https://www.hostaway.com/features/owner-portal/ · Owner statements, section 3 Expenses and Extras, checked 28 October 2026 ### The books **Income and expenses by property** · Yes — Income, expenses and payouts are tracked per property and owner with filtered financial reports and statements you can export for an accountant. > Detailed financial reports with filters by property, owner, and channel > — https://www.hostaway.com/features/property-management-system/ · ADVANCED REPORTING section, checked 28 October 2026 **Bank accounts from the vendor** · No — Hostaway takes payments through outside, PCI-compliant payment partners such as Stripe and Braintree; it does not state that it opens any bank account for you. > Hostaway's Property Management Software ensures property managers and owners get paid on time every time. Our payment partners are PCI compliant and keep guest data secure. > — https://www.hostaway.com/features/operations/ · PAYMENT PROCESSING section, checked 28 October 2026 **QuickBooks** · Yes — Reservations become invoices and expenses become bills in QuickBooks Online automatically, with listings mapped to classes and expenses to accounts. > With this integration, reservations become invoices and expenses become bills in QuickBooks Online automatically, mapped to the right accounts and classes, so your income and costs live in one place. > — https://www.hostaway.com/features/quickbooks-integration/ · Page intro paragraph, checked 28 October 2026 **Receipts** · Partly — Receipts can be attached to an owner statement so a line item traces back to its source, but no page describes photographing a receipt and filing it against a property. > Receipts and supporting documents attached to the statement so an owner can trace a line item to its source. > — https://www.hostaway.com/features/owner-portal/ · Owner statements, section 4 Attachments, checked 28 October 2026 ### Managing for other owners **Owner portal and statements** · Yes — Each owner becomes a restricted user who sees only their own properties, with scheduled statements that publish and email themselves and a mobile view of payouts. > The Hostaway owner portal is owner-scoped access to the same dashboard your team already uses. There's no second system to maintain. > — https://www.hostaway.com/features/owner-portal/ · ONE DASHBOARD, What the owner portal is, checked 28 October 2026 **Management fees** · Partly — Statements calculate your commission and a percentage deduction after expenses and show both payouts, but the vendor says payouts follow your own accounting setup rather than paying owners for you. > Owner statements show what a property earned and what was deducted. Payouts follow the manager's own accounting setup. > — https://www.hostaway.com/features/owner-portal/ · Owner portal FAQs, What do owner statements show?, checked 28 October 2026 **Team users** · Yes — Staff, cleaners, accountants and owners each get their own login with permission levels you control, though no per-user price is published because all pricing is quoted. > Yes, you can set different permission levels for different members. Whether it's the owner, a cleaning staff member, the property manager or an accountant, you control who can access specific parts of the platform > — https://www.hostaway.com/features/operations/ · FAQ, Will my team members and property owners have different levels of access?, checked 28 October 2026 ### Your tenants **Tenant app** · Yes — Guests get a guest portal plus two-way messaging over channel inboxes, email, SMS and WhatsApp; the vendor does not describe them raising maintenance requests there. > Unified Inbox, AI Replies, Automated Messages, WhatsApp, SMS, Email, Guest Portal, Upsells > — https://www.hostaway.com/ · Homepage feature grid, Communication card, checked 28 October 2026 **AI features** · Yes — AI drafts and sends guest replies from a per-listing knowledge base, scores conversation sentiment for escalation, and recommends pricing moves, with an agent you can ask questions of. > Let Hostaway AI Replies respond on your behalf. Save 4-5 hours a day from typing the same responses. Customize AI rules to fit your communication style and property needs. > — https://www.hostaway.com/features/hostaway-ai/ · AI REPLIES section, checked 28 October 2026 ### Trying it, starting and getting help **Sign up without a sales call** · No — You cannot sign up and pay online: the pricing page collects your listing count then your name, email and phone for a quote, and the site's calls to action are a demo or a quote. > Step 2 of 3 Get a free quote > — https://www.hostaway.com/pricing/ · Pricing wizard step 2, after choosing the '15 - 49' listings option, checked 28 October 2026 **Support** · Yes — Phone support runs around the clock with separate numbers per country, alongside an email address and a help centre, and sales has its own lines. > Need help with your account or have a technical question? Our support team is available 24/7. > — https://www.hostaway.com/contact-us/ · Get support block, with the per-country phone list below, checked 28 October 2026 **Getting your data out** · Partly — Owner statements and reports can be exported and an open API is offered for building on, but no page read describes a full export of your data if you leave. > Statements can be exported to share with owners. > — https://www.hostaway.com/features/owner-portal/ · Owner portal FAQs, What is included in an owner statement?, checked 28 October 2026 **United States** · Yes — Sold in the United States and Canada with their own support and sales numbers, alongside the UK, Finland, France, Italy, Spain and Australia > United States Support:+1-210-622-8536 Sales:+1-786-829-7337 > — https://www.hostaway.com/contact-us/ · 24/7 global support, country phone list, checked 28 October 2026 **Canada** · Yes — Sold in the United States and Canada with their own support and sales numbers, alongside the UK, Finland, France, Italy, Spain and Australia > United States Support:+1-210-622-8536 Sales:+1-786-829-7337 > — https://www.hostaway.com/contact-us/ · 24/7 global support, country phone list, checked 28 October 2026 **Property types** · Partly — The vendor names holiday and short-term rentals of two to two hundred plus listings, including multi-unit listings, and never claims single-family, student or affordable housing. > Hostaway is the most powerful AI-powered vacation rental channel manager that helps property managers with 2-200+ listings sync listings and calendars across every major OTA. > — https://www.hostaway.com/features/property-management-system/ · Page hero paragraph, checked 28 October 2026 **Still sold** · Yes — live and selling: the vendor states more than ten thousand property managers use it daily and is running a customer event in November, with quotes taken today. > More than 10,000 property managers use Hostaway every day to seamlessly manage hundreds of thousands of properties worldwide > — https://www.hostaway.com/features/property-management-system/ · More bookings. Less busywork. section, checked 28 October 2026 ## Hostaway alternatives - [Rentec Direct](https://landlordbench.com/rentec-direct) · From $25 a month: Property management software for landlords and small managers, priced per unit with free rent payments by bank transfer. - [TenantCloud](https://landlordbench.com/tenantcloud) · From $25 a month: All-in-one rental management: listings, screening, leases, rent collection, maintenance and accounting. - [DoorLoop](https://landlordbench.com/doorloop) · From $239 a month: AI agents answer tenants, run repairs and renewals inside the same system holding your leases and books. - [ManageCasa](https://landlordbench.com/managecasa) · From $51.14 a month: All-in-one platform for HOAs, rental portfolios and marinas, priced in unit tiers. - [Rent Manager](https://landlordbench.com/rent-manager) · Price on request: All-in-one property management software with double-entry accounting, leasing, payments and maintenance, sold by quote. - [Yardi Breeze](https://landlordbench.com/yardi-breeze) · From $100 a month: Cloud property management software from Yardi for small and mid-sized residential and commercial portfolios. - [Revela](https://landlordbench.com/revela) · Price on request: Property management platform with built-in accounting, embedded banking and an AI agent. - [AppFolio Property Manager](https://landlordbench.com/appfolio) · Price on request: Residential portfolio software sold from 50 units up, with AI co-workers that answer renters and code bills. - [Hemlane](https://landlordbench.com/hemlane) · Free plan, then $36.50 a month: Rental management software with optional 24/7 repair coordination and leasing help, priced per unit. 6 of the 9 publish a price. [All 9 alternatives](https://landlordbench.com/hostaway/alternatives/) ## Sources and changes Last changed 28 October 2026 **Sources on hostaway.com** (14) - https://www.hostaway.com/features/operations/, read 28 October 2026 - https://www.hostaway.com/features/owner-portal/, read 28 October 2026 - https://www.hostaway.com/features/, read 28 October 2026 - https://www.hostaway.com/features/property-management-system/, read 28 October 2026 - https://www.hostaway.com/, read 28 October 2026 - https://www.hostaway.com/contact-us/, read 28 October 2026 - https://www.hostaway.com/pricing/, read 28 October 2026 - https://www.hostaway.com/features/analytics-and-reporting/, read 28 October 2026 - https://www.hostaway.com/features/communication/, read 28 October 2026 - https://www.hostaway.com/features/hostaway-ai/, read 28 October 2026 - https://www.hostaway.com/features/quickbooks-integration/, read 28 October 2026 - https://www.hostaway.com/marketplace/, read 28 October 2026 - https://www.hostaway.com/terms/, read 28 October 2026 - https://www.hostaway.com/thank-you-waitlist/, read 28 October 2026 ## Is this yours? Claim Hostaway: https://landlordbench.com/claim/hostaway Report an error if a fact is wrong: hello@landlordbench.com, subject "Report an error: Hostaway (hostaway)".