# Innago — Free rental management software for small landlords, paid for by tenant payment and screening fees. > Source: Landlord Bench — https://landlordbench.com/innago (structured, researched, re-verified) Innago is free cloud-based rental management software for independent landlords, covering listings, applications, screening, online leases, rent collection, maintenance and financial reports. It earns its money from transaction fees that tenants pay on payments and screening reports. **Best for:** Independent landlords with a few units who want full software with no monthly bill | Fact | Value | | --- | --- | | Website | https://innago.com/ | | Category | Landlord software, Landlords who self-manage, Free landlord software | | Open source | No | | Price | Free | | Price checked | 27 October 2026 | Screenshot of Innago: https://landlordbench.com/img/1920/screenshots/innago.webp, captured 27 October 2026 **What we checked** - Pages last read: 27 October 2026 - Price on its site: Free plan (From its pricing page) ## Innago in our research **Also named in** - [Rent autopay software for 50 units](https://landlordbench.com/collections/rent-autopay-software-for-50-units) · Collection ## Innago price and terms **Terms** - Free plan: Yes — Free to the landlord for good, with no unit cap and no paid tier — The fees fall on tenants: $2 per rent payment made straight from a bank account, 2.99% per card payment, and $30 to $35 per screening report, plus $10 if income verification is added. A landlord may choose to absorb the payment fees. - Sign up without sales: Yes Pricing page as we captured it: https://landlordbench.com/img/1920/screenshots/innago/pricing.webp, captured 27 October 2026 Read on https://innago.com/pricing/, 27 October 2026. ## What we checked on Innago ### What it costs for 25 units **Cost for 25 units a month** · Yes — The landlord pays nothing a month at any unit count; on 25 rents paid by bank transfer the fees come to $50 a month, charged to the tenants by default unless you choose to absorb them. > No Setup Fee No Monthly Fee No Contract Every Feature listed below is included in your Innago account at absolutely no cost to you. > — https://innago.com/pricing/ · Pricing page header above the Your Cost / Your Tenant's Cost table, checked 27 October 2026 **Cost for 5 units a month** · Yes — Five units cost the landlord nothing a month, with five rent payments by bank transfer carrying $2 each, which the tenants pay unless the landlord takes the fees on. > Can I still use Innago if I only have a couple of units? Absolutely. In fact, Innago was specifically built with smaller landlords in mind. Whether you have one rental unit or 500, Innago scales to fit. > — https://innago.com/faq/ · FAQ, Why Choose Innago section, checked 27 October 2026 **Cost for 50 units a month** · Yes — Fifty units still cost the landlord nothing a month, because there is no tiered pricing; fifty rent payments by bank transfer carry $2 each on the payer side. > There's no minimum unit count, no tiered pricing, and no "starter" plan. Everyone gets access to the full suite of tools from day one. > — https://innago.com/faq/ · FAQ, Why Choose Innago, "Can I still use Innago if I only have a couple of units?", checked 27 October 2026 **What the price is based on** · Yes — It is free to the landlord with no per-unit charge and no plans at all; the money comes from per-payment and per-report fees the tenants normally pay. > We make money through small transaction fees paid by tenants. ACH payments incur a $2 transaction fee, and credit/debit card payments incur a 2.99% transaction fee. > — https://innago.com/faq/ · FAQ, Pricing section, "If Innago is free, how does Innago make money?", checked 27 October 2026 **Rent payment fees** · Yes — A rent payment straight from a bank account costs a flat $2 and a card payment costs 2.99% of the rent; the tenant pays by default, but the landlord can choose to cover it instead. > ACH payments incur a $2 transaction fee, and credit/debit card payments incur a 2.99% transaction fee. Additionally, tenants cover the cost of screening reports ($30-35). > — https://innago.com/faq/ · FAQ, Pricing section, "If Innago is free, how does Innago make money?", checked 27 October 2026 **What your tenants can be charged** · Yes — A tenant's first year runs about $54 to $59: a screening report at $30 to $35 plus twelve rent payments from a bank account at $2 each, with $10 more if you also order income verification. > Tenant screening costs between $30-35 per tenant and is charged directly to the applicant by default... We also offer income verification screening, which will add $10 to your tenant's fee. > — https://innago.com/faq/ · FAQ, Pricing section, "What does tenant screening cost?", checked 27 October 2026 **Minimum units or minimum fee** · No — The vendor states outright that there is no minimum unit count and no monthly fee, so a single-unit landlord pays nothing to hold an account. > There's no minimum unit count, no tiered pricing, and no "starter" plan. > — https://innago.com/faq/ · FAQ, Why Choose Innago, "Can I still use Innago if I only have a couple of units?", checked 27 October 2026 **Unit caps** · No — There are no plans to be moved between, so adding a unit never changes the price; the vendor says it stays free however many units you add. > As your portfolio grows, Innago grows with you, and it stays free regardless of how many units you add. > — https://innago.com/faq/ · FAQ, Why Choose Innago, "Can Innago help me grow my rental portfolio?", checked 27 October 2026 **Promotion and regular price** · No — none: the free price is the standing one, not a trial or an introductory rate, and the vendor states there is no monthly subscription, setup fee or contract behind it. > Yes, Innago is genuinely 100% free for landlords. There's no monthly subscription fee, setup fee, or contract. You get full access to all our features for free. > — https://innago.com/faq/ · FAQ, Pricing section, "Is Innago really free? What's the catch?", checked 27 October 2026 **Setup or onboarding fee** · No — The pricing page states there is no setup fee, and the FAQ repeats that there are no setup costs for getting started or importing a portfolio. > No Setup Fee No Monthly Fee No Contract > — https://innago.com/pricing/ · Pricing page, three badges under the "Simple. Powerful. Free." heading, checked 27 October 2026 ### Finding a tenant **Listing your vacancy** · Yes — It posts a vacancy to outside rental sites at no cost, and the integrations page names Zillow, Trulia, Hotpads, Realtor.com, Zumper, Padmapper, Movoto, Trovit, Uloop, RentalSource and Bing. > Yes. Innago offers listing syndication so you can publish your vacancies to top rental listing sites like Realtor.com, Zumper, Apartment List, and others. > — https://innago.com/faq/ · FAQ, Features section, "Can I list my rental properties on major listing sites through Innago?", checked 27 October 2026 **Online applications** · Yes — Applicants apply through a custom online form you build yourself, and the vendor says collecting those applications costs nothing; only the screening report attached to it carries a fee. > No. Listing your properties and collecting rental applications through Innago is completely free. > — https://innago.com/faq/ · FAQ, Pricing section, "Are there any costs to list my properties or collect applications?", checked 27 October 2026 **Tenant screening** · Yes — Reports cover credit, criminal records and evictions for $30 to $35, billed to the applicant by default; the vendor hedges the agency behind them as "usually Experian" rather than naming one firmly. > Reports are generated through a trusted third-party screening provider (usually Experian) and are typically returned within minutes... the cost will be passed to the applicant by default. > — https://innago.com/faq/ · FAQ, Features section, "What does Innago's tenant screening include?", checked 27 October 2026 **Income verification** · Yes — Income verification is sold as an extra on top of the screening report and adds $10 to the fee the applicant pays, rather than costing the landlord anything. > We also offer income verification screening, which will add $10 to your tenant's fee. > — https://innago.com/faq/ · FAQ, Pricing section, "What does tenant screening cost?", checked 27 October 2026 ### Leases and rent **Leases signed online** · Yes — You can build reusable lease templates with fields that fill themselves, send them for signature in the browser, and keep the signed copy on file afterwards. > Innago includes a built-in e-signature tool that lets you send lease agreements directly to tenants for digital signature. You can use Innago's document templates or upload your own lease. > — https://innago.com/faq/ · FAQ, Features section, "How does digital lease signing work in Innago?", checked 27 October 2026 **State-specific leases** · Partly — There are editable document templates in the software and more in its free resource hub, but the vendor claims no attorney review and points you to a lawyer in your own state instead. > For state-specific legal guidance, we recommend consulting with a licensed attorney in your area, as landlord-tenant laws vary significantly by state. > — https://innago.com/faq/ · FAQ, Other Questions, "Does Innago provide legal forms or lease templates?", checked 27 October 2026 **Rent collected online** · Yes — Tenants pay by bank transfer or card and money usually lands in one to two business days, though a first payment or a new funding source is held three business days. > In most cases, you can expect your funds within one to two business days... the very first time your tenant submits a payment or the first time they use a new funding source, the funds will be held for 3 business days. > — https://innago.com/faq/ · FAQ, About Innago, "How long will it take to receive funds after a tenant pays rent?", checked 27 October 2026 **Autopay and reminders** · Yes — Tenants switch on automatic monthly payments from their own portal, and the software emails them before rent is due, on the day, and again once it is late. > Yes. Tenants can enable autopay directly from their tenant portal and schedule rent payments to be sent automatically on a chosen date each month. > — https://innago.com/faq/ · FAQ, Features section, "Can tenants set up automatic payments?", checked 27 October 2026 **Late fees** · Yes — Late fees apply themselves after the grace period you set, as a flat sum or a percentage, once or repeating, with different settings per property and the option to waive one. > Automate late fee enforcement with custom settings. We offer the flexibility to charge based on percentage, or flat fees, single or repeating charges, or even a combination of all of them. > — https://innago.com/online-rent-payments/ · Online Rental Payments page, "Collection on Your Terms" section, Late Fees block, checked 27 October 2026 **Security deposits** · Yes — Deposits are collected as invoices and tracked in a deposits-held report, and the move-out flow handles the return with itemised deductions and a final statement. > You can record a move-out date, manage the security deposit return (including itemized deductions), generate a final statement, and archive the tenant's records. > — https://innago.com/faq/ · FAQ, Features section, "How do I terminate/move-out tenants?", checked 27 October 2026 **Rent paid in cash** · No — The vendor's complete list of ways to pay is bank transfer, card, or cash and cheque handed over in person and logged by hand; there is no pay-at-a-shop network. > Tenants can pay rent via ACH bank transfer, credit/debit card, or through offline options (cash/check)... If a tenant pays offline, you can still log the transaction manually in Innago. > — https://innago.com/faq/ · FAQ, Pricing section, "What payment methods can my tenants use?", checked 27 October 2026 **Rent reported to credit bureaus** · Yes — Tenants choose for themselves to have on-time rent sent to all three big credit bureaus, and past payments can be added too; the vendor does not say what this costs. > Yes. Through Innago, tenants can opt in to have their on-time rent payments reported to the three major credit bureaus (Equifax, Experian, and TransUnion), helping them build their credit score over time. > — https://innago.com/faq/ · FAQ, Other Questions, "Can tenants report their rent payments to credit bureaus?", checked 27 October 2026 ### Maintenance **Maintenance requests** · Yes — Tenants raise a ticket with a category, a description and photos or video from the portal, and every request is tracked on one board until you mark it resolved. > Tenants can submit maintenance requests directly through their tenant portal, including photos and descriptions of the issue. Landlords receive instant notifications and can track the status of all open requests in one dashboard. > — https://innago.com/faq/ · FAQ, Features section, "How does maintenance management work?", checked 27 October 2026 **Work orders to contractors** · Yes — You can assign a work order to a maintenance person on the account and record what the job cost; the pages do not say you can pay that contractor through the software. > You can communicate with tenants through the platform, assign work orders, log vendor costs, and mark requests as resolved, keeping a complete history of every maintenance issue for each property. > — https://innago.com/faq/ · FAQ, Features section, "How does maintenance management work?", checked 27 October 2026 ### The books **Income and expenses by property** · Yes — Income and expenses are logged and categorised per property or entity, with profit and loss, rent roll, bank deposit and deposits-held reports you can generate at any time. > Yes. Innago includes built-in income and expense tracking, allowing you to log and categorize all property-related transactions. You can generate financial reports anytime to get a clear view of your portfolio's performance. > — https://innago.com/faq/ · FAQ, Features section, "Does Innago offer accounting and financial reporting?", checked 27 October 2026 **A bank account per property** · Yes — You can attach as many of your own bank accounts and business entities as you like and route each property's money to its own, at no extra charge since everything is free. > Innago supports any number of business entities, individuals, or bank accounts, so you can keep everything in its right place. > — https://innago.com/expense-reporting/ · Expenses & Reporting page, "Expense Recording and Tracking" section, checked 27 October 2026 **QuickBooks** · Yes — It links directly to QuickBooks Online so rent payments, custom invoices and expenses post across after a one-step setup > After a simple, one-step setup, rental payments, custom invoices, and expenses are recorded directly from Innago into your Quickbooks account, providing you a holistic view of your entire business. > — https://innago.com/expense-reporting/ · Expenses & Reporting page, "Integrate and Automate QuickBooks" section, checked 27 October 2026 ### Managing for other owners **Team users** · Yes — You can add staff, co-owners or managers as separate logins and limit what each of them sees, and extra users cost nothing because the whole product is free. > Yes, Innago supports multiple user portal management, so you can add team members, co-owners, or property managers to your account and control what they have access to. > — https://innago.com/faq/ · FAQ, Other Questions, "Can I manage multiple users or team members on my account?", checked 27 October 2026 ### Your tenants **Tenant app** · Yes — Every tenant gets their own portal, on the web or in the phone app, to pay rent, read their lease, raise and follow repairs, upload papers and message the landlord. > Every tenant gets access to a personal tenant portal where they can pay rent, view their lease, submit and track maintenance requests, upload documents, and communicate with you. > — https://innago.com/faq/ · FAQ, Why Choose Innago, "Does Innago offer tenant portals?", checked 27 October 2026 **Renters insurance** · Yes — Through an insurance partner you can ask for or insist on renters cover and let tenants buy a policy in the same place, so you can see who is covered. > Request or require renter's insurance from tenants and give them the option to purchase. > — https://innago.com/integrations/ · Integrations directory, Sure card under the Insurance category, checked 27 October 2026 ### Trying it, starting and getting help **Free plan or trial** · Yes — The whole product is free to the landlord with no plan to upgrade to; what is left for tenants is $2 a rent payment from a bank account, 2.99% by card and $30 to $35 for screening. > Yes, Innago is genuinely 100% free for landlords. There's no monthly subscription fee, setup fee, or contract. You get full access to all our features for free. > — https://innago.com/faq/ · FAQ, Pricing section, "Is Innago really free? What's the catch?", checked 27 October 2026 **Sign up without a sales call** · Yes — You open an account yourself with no card details and start adding properties and tenants straight away; one-to-one onboarding sessions are offered but are not required first. > Just create a free account at innago.com (no credit card required). From there, you can add your properties, invite your tenants, and start collecting rent in minutes. > — https://innago.com/faq/ · FAQ, About Innago, "How do I get started with Innago?", checked 27 October 2026 **Contract and cancelling** · Yes — There is no contract, no minimum term and no exit fee; the vendor says you simply stop logging in, and your records stay available to export. > No contract, no minimum commitment, no cancellation fee. You can stop using Innago at any time. There's nothing to cancel — if you stop logging in, you simply stop using the platform. > — https://innago.com/faq/ · FAQ, Pricing section, "Is there a contract or minimum commitment?", checked 27 October 2026 **Support** · Yes — A person is reachable by phone, email or live chat on weekdays from 9am to 5pm Eastern, with replies promised within a couple of hours during those hours. > You can reach our support team at (513) 964-0172 between 9:00 am and 5:00 pm EST on weekdays or email support@innago.com with your question. You can also reach us via live chat directly on the platform. > — https://innago.com/faq/ · FAQ, About Innago, "I have a support question. Who should I contact?", checked 27 October 2026 **Getting your data out** · Partly — The vendor says your data is yours and names leases, payment histories and financial reports as downloadable, but describes it as downloading documents rather than one full export of everything. > Your data belongs to you. If you decide to leave Innago, you can export your records before closing your account. We recommend downloading lease agreements, payment histories, and financial reports. > — https://innago.com/faq/ · FAQ, Other Questions, "What happens to my data if I switch to another software?", checked 27 October 2026 **United States** · Yes — It is sold across all fifty United States with United States bank payments, and the vendor says plainly it serves only that market, so Canadian rentals are not covered. > Yes, Innago is available to landlords in all 50 U.S. states. Note that Innago currently serves the U.S. market only and is not available internationally. > — https://innago.com/faq/ · FAQ, Other Questions, "Does Innago work in all U.S. states?", checked 27 October 2026 **Property types** · Yes — The vendor says it is built for single-family houses and apartment buildings and also for student housing, commercial space, self-storage, marinas, mobile homes and parking. > Innago supports a wide range of property types, including single-family homes, multi-family apartments, commercial spaces, student housing, self-storage facilities, marinas, mobile homes, parking, and more. > — https://innago.com/faq/ · FAQ, About Innago, "What kind of properties can I manage with Innago?", checked 27 October 2026 **Still sold** · Yes — live: signup is open to anyone today, the FAQ was refreshed in July 2026 and the vendor cites a 2026 industry award, so the product is being actively sold. > Innago was founded in 2017 by Dave Spooner (Co-Founder and CEO) and Yasir Drabu (Co-Founder and CTO). Since then, the platform has grown into a nationally recognized property management solution. > — https://innago.com/faq/ · FAQ, About Innago, "When was Innago founded?", checked 27 October 2026 ## Innago alternatives - [TurboTenant](https://landlordbench.com/turbotenant) · Free plan, then $12.42 a month billed annually: US landlord software for posting rentals, screening, leases and online rent, free with renter-paid fees. - [Rentec Direct](https://landlordbench.com/rentec-direct) · From $25 a month: Property management software for landlords and small managers, priced per unit with free rent payments by bank transfer. - [TenantCloud](https://landlordbench.com/tenantcloud) · From $25 a month: All-in-one rental management: listings, screening, leases, rent collection, maintenance and accounting. - [Avail](https://landlordbench.com/avail) · From $9 a seat a month: Free all-in-one software for do-it-yourself landlords: listings, screening, leases, rent and repairs. - [Hemlane](https://landlordbench.com/hemlane) · Free plan, then $36.50 a month: Rental management software with optional 24/7 repair coordination and leasing help, priced per unit. - [Baselane](https://landlordbench.com/baselane) · Free plan, then $20 a month billed annually: Landlord banking, rent collection and bookkeeping for rental property owners in one account. - [Stessa](https://landlordbench.com/stessa) · Free plan, then $15 a month: Free rental bookkeeping, banking, leasing and rent collection for US residential landlords. - [Landlord Studio](https://landlordbench.com/landlord-studio) · Free plan, then $15 a month: Rental listings, screening, rent collection and landlord bookkeeping in one app, free for up to three units. - [DoorLoop](https://landlordbench.com/doorloop) · From $239 a month: AI agents answer tenants, run repairs and renewals inside the same system holding your leases and books. All 9 publish a price. [All 9 alternatives](https://landlordbench.com/innago/alternatives/) ## Sources and changes Last changed 27 October 2026 **Sources on innago.com** (5) - https://innago.com/faq/, read 27 October 2026 - https://innago.com/pricing/, read 27 October 2026 - https://innago.com/expense-reporting/, read 27 October 2026 - https://innago.com/integrations/, read 27 October 2026 - https://innago.com/online-rent-payments/, read 27 October 2026 ## Is this yours? Claim Innago: https://landlordbench.com/claim/innago Report an error if a fact is wrong: hello@landlordbench.com, subject "Report an error: Innago (innago)".