# TransUnion SmartMove — Pay-per-report screening run by TransUnion itself, where the applicant consents online and may pay.

> Source: Landlord Bench — https://landlordbench.com/transunion-smartmove (structured, researched, re-verified)

TransUnion SmartMove is an online tenant screening service for independent property owners, sold one applicant at a time in three packages. The applicant creates an account, consents and verifies identity, and TransUnion returns the reports to the owner.

**Best for:** Independent landlords screening occasional applicants without a screening subscription

| Fact | Value |
| --- | --- |
| Website | https://www.mysmartmove.com/ |
| Category | Tenant screening services, Landlords who self-manage, Free landlord software |
| Open source | No |
| Price | $25 per outcome |
| Price checked | 29 October 2026 |

Screenshot of TransUnion SmartMove: https://landlordbench.com/img/1920/screenshots/transunion-smartmove.webp, captured 31 October 2026

**What we checked**

- Pages last read: 29 October 2026
- Price on its site: From $25 per outcome (From its pricing page)

## TransUnion SmartMove price and terms

**Terms**

- Free to start: Partly — An account and a screening request cost nothing and there is no membership or set-up fee, but every completed screening is charged at $25, $40 or $49 plus tax; the cost can be passed to the applicant where permitted.
- Sign up without sales: Yes

Read on https://www.mysmartmove.com/pricing, 29 October 2026.

## What we checked on TransUnion SmartMove

### What a screening holds and costs

**Reports included** · Yes — Three packages from TransUnion itself: Basic carries ResidentScore and a criminal background report, Plus adds a credit report and an eviction related report, Premium adds Income Insights and an identity check.

> SmartCheck Premium ... ResidentScore® Criminal Background Report** Credit Report Eviction Related Report** Income Insights Report Identity Check Report
> — https://www.mysmartmove.com/pricing · Straightforward Pricing, SmartCheck Premium card feature list, checked 29 October 2026

**Price of a screening** · Yes — Published per-applicant prices for all three packages, plus tax where applicable, with no membership or set-up charge and no minimum order.

> SmartCheck Premium $49 (plus tax where applicable) ... SmartCheck Plus $40 (plus tax where applicable) ... SmartCheck Basic $25 (plus tax where applicable)
> — https://www.mysmartmove.com/pricing · Straightforward Pricing, three package price cells, checked 29 October 2026

**Who pays for screening** · Yes — The owner picks at the start of each request whether to pay or to ask the applicant to pay, and the card form is then shown to that party; the vendor qualifies the choice with "where permitted".

> When a property owner begins a new application request, he or she chooses whether to pay for the service or whether he or she will request the potential tenant to pay for the application.
> — https://www.mysmartmove.com/transunion-smartmove-frequently-asked-questions/pricing-frequently-asked-questions · Payment Frequently Asked Questions, "Who pays for the cost?", checked 29 October 2026

**How fast the reports come** · Partly — Most results arrive the same day, but only after the applicant accepts the request and passes identity authentication, so the clock is not the owner's to control and the vendor says most rather than all.

> SmartMove provides most results same day after the renter has confirmed their application and passed identity authentication online. Majority of delays are due to either party not completing one or more steps
> — https://www.mysmartmove.com/transunion-smartmove-frequently-asked-questions/top-frequently-asked-questions · Top Frequently Asked Questions, "How long does the entire tenant screening process take?", checked 29 October 2026

### Ordering and getting help

**Free to the landlord** · Yes — Signing up and requesting a report cost the owner nothing, and the cost of the completed screening can be passed to the applicant where permitted.

> It's free to sign up and there's no fee to request a tenant screening report.
> — https://www.mysmartmove.com/transunion-smartmove-frequently-asked-questions/property-owner-frequently-asked-questions · Property Owner FAQs, "Choice of Who Pays" paragraph, checked 29 October 2026

**Order without a sales call** · Yes — Sign-up and ordering are entirely online with no sales call, no waiting period and no set-up fee; the owner only has to add a property before the first request.

> Sign-up is all online and you can start the screening process within minutes.
> — https://www.mysmartmove.com/pricing · Online tenant screening for property owners, "Great Convenience", checked 29 October 2026

**Support** · Partly — A phone line is published on every help page and the FAQ points questions to it, but the Get In Touch block offers no email address, no chat and no opening hours.

> What if I have additional questions? You may call SmartMove if you have additional questions. Phone: 866-775-0961
> — https://www.mysmartmove.com/transunion-smartmove-frequently-asked-questions/top-frequently-asked-questions · Top Frequently Asked Questions, final question and the "Get In Touch / Call Us" block, checked 29 October 2026

**Still sold** · Yes — live: the service is sold to new customers today, with current prices on the pricing page and a working sign-up route for a new owner account.

> No hidden fees, no memberships, no minimums. Pay only for when you use the tool.
> — https://www.mysmartmove.com/pricing · Pricing page hero heading above the Screen Today button, checked 29 October 2026

## TransUnion SmartMove alternatives

- [TurboTenant](https://landlordbench.com/turbotenant) · Free plan, then $12.42 a month billed annually: US landlord software for posting rentals, screening, leases and online rent, free with renter-paid fees.
- [Rentec Direct](https://landlordbench.com/rentec-direct) · From $25 a month: Property management software for landlords and small managers, priced per unit with free rent payments by bank transfer.
- [TenantCloud](https://landlordbench.com/tenantcloud) · From $25 a month: All-in-one rental management: listings, screening, leases, rent collection, maintenance and accounting.
- [RentSpree](https://landlordbench.com/rentspree) · Free plan, then $8.99 a month: Rental workflow software with free listings and applicant-paid screening options.
- [Landlord Studio](https://landlordbench.com/landlord-studio) · Free plan, then $15 a month: Rental listings, screening, rent collection and landlord bookkeeping in one app, free for up to three units.
- [Stessa](https://landlordbench.com/stessa) · Free plan, then $15 a month: Free rental bookkeeping, banking, leasing and rent collection for US residential landlords.
- [Baselane](https://landlordbench.com/baselane) · Free plan, then $20 a month billed annually: Landlord banking, rent collection and bookkeeping for rental property owners in one account.
- [Hemlane](https://landlordbench.com/hemlane) · Free plan, then $36.50 a month: Rental management software with optional 24/7 repair coordination and leasing help, priced per unit.
- [PayRent](https://landlordbench.com/payrent) · Free plan, then $29 a month: Rent collection app for independent landlords, with payment controls and free rent reporting.

All 9 publish a price.

[All 9 alternatives](https://landlordbench.com/transunion-smartmove/alternatives/)

## Sources and changes

Last changed 31 October 2026

**Sources on mysmartmove.com** (5)

- https://www.mysmartmove.com/pricing, read 29 October 2026
- https://www.mysmartmove.com/transunion-smartmove-frequently-asked-questions/top-frequently-asked-questions, read 29 October 2026
- https://www.mysmartmove.com/, read 27 October 2026
- https://www.mysmartmove.com/transunion-smartmove-frequently-asked-questions/pricing-frequently-asked-questions, read 29 October 2026
- https://www.mysmartmove.com/transunion-smartmove-frequently-asked-questions/property-owner-frequently-asked-questions, read 29 October 2026

## Is this yours?

Claim TransUnion SmartMove: https://landlordbench.com/claim/transunion-smartmove

Report an error if a fact is wrong: hello@landlordbench.com, subject "Report an error: TransUnion SmartMove (transunion-smartmove)".
