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Landlord Bench

TenantReportX

Summary

TenantReportX is a tenant screening service that sells credit, criminal, eviction, employment and landlord-verification reports one at a time or in bundles. It is run by Xactus and landlords order through a free online portal or an applicant-paid application link.

From
$10 per reportone-time
Open source
No
Best for
Landlords and agents who want single screening reports with the applicant paying the fee

What we checked

Pages last read
Price on its site
From $10 per reportFrom its pricing page

TenantReportX price and terms

Terms

Free to start
PartlyPartlyThe screening and application software, property posting and application links are free
The terms in full

every report ordered is paid for, by the landlord or by the applicant. A one-time $60 office inspection fee applies to landlords who want full credit reports.

Sign up without sales
PartlySome plans

Where these prices come from

tenantreportx.com/products/tenant-credit-report, checked

What we checked on TenantReportX

YesPartlyNo

What a screening holds and costsYes

Reports included

Credit, criminal, eviction, employment, banking and previous-landlord reports are sold separately or bundled, with credit data drawn from TransUnion, Experian and Equifax; Canadian credit comes from Equifax.

Credit Reports from all three major credit bureaus (TransUnion, Experian and Equifax) are available.

tenantreportx.comChecked

What a screening holds and costsYes

Price of a screening

Single reports and three bundles carry published prices: a one-bureau credit report is $10, dual merge $18, tri merge $25, and the Basic, Statewide and Nationwide bundles are $15, $28 and $40 per applicant.

On the page: Bundled Product Savings, three bundle price cards

tenantreportx.com/bundle-product-savingsChecked

What a screening holds and costsYes

Who pays for screening

The landlord chooses: they can be billed themselves, or set an application fee the applicant pays by card, with the difference above the report cost paid back to the landlord by bank transfer in the first week of the next month.

Simply set the price you want to charge your applicants. TenantReportX will collect payment from your applicants via credit card and then mail out a…

tenantreportx.comChecked

What a screening holds and costsPartly

How fast the reports come

The vendor promises immediate online access and fast results and says reports keep processing on their own, but it names no hours or days for any report; the only stated time is under an hour to open an account.

We guarantee speedy results on all of our tenant screening services because we understand your business never slows down.

tenantreportx.comChecked

Ordering and getting helpYes

Free to the landlord

The screening and application software itself is free, and a landlord can send an application link where the applicant pays for the report, so no landlord spend is required per order.

With our free screening software, you can post properties, descriptions of properties, and customize your application.

tenantreportx.comChecked

Ordering and getting helpPartly

Order without a sales call

Registration is online and takes about three minutes, but accounts need identity and ownership documents, and seeing a full credit report also needs a paid office inspection by a licensed inspector.

An On-Site Inspection is a required office inspection completed by a bureau approved licensed inspector for businesses and landlords receiving…

tenantreportx.com/support/faqsChecked

Ordering and getting helpYes

Support

A staffed phone line, email and fax are published, with live support on weekdays from 9am to 7pm Eastern; a separate phone line handles applicant disputes, and no live chat is offered on the site.

Live Customer Support Monday through Friday 9 am – 7 pm EST

tenantreportx.com/contactChecked

Ordering and getting helpYes

Still sold

live: the site sells to new customers, takes online registrations, publishes current prices and describes itself as part of Xactus with no closure or wind-down notice anywhere on the site.

TenantReportX, a Xactus company, gives you immediate, online access to robust data, ensuring accuracy and speed in your tenant decision-making…

tenantreportx.comChecked

TenantReportX alternatives

All 9 alternatives

Sources and changes

Last changed

Is this yours?

Own this product? Claim the page free to see who reads it and show it is yours. You confirm it with an email at tenantreportx.com.

Report an error if a fact is wrong.