Skip to content
Landlord Bench

TransUnion SmartMove

Summary

TransUnion SmartMove is an online tenant screening service for independent property owners, sold one applicant at a time in three packages. The applicant creates an account, consents and verifies identity, and TransUnion returns the reports to the owner.

From
$25 per outcomemetered on usage
Open source
No
Best for
Independent landlords screening occasional applicants without a screening subscription

What we checked

Pages last read
Price on its site
From $25 per outcomeFrom its pricing page

TransUnion SmartMove price and terms

Terms

Free to start
PartlyPartly
The terms in full

An account and a screening request cost nothing and there is no membership or set-up fee, but every completed screening is charged at $25, $40 or $49 plus tax; the cost can be passed to the applicant where permitted.

Sign up without sales
YesYes

Where these prices come from

mysmartmove.com/pricing, checked

What we checked on TransUnion SmartMove

YesPartlyNo

What a screening holds and costsYes

Reports included

Three packages from TransUnion itself: Basic carries ResidentScore and a criminal background report, Plus adds a credit report and an eviction related report, Premium adds Income Insights and an identity check.

On the page: Straightforward Pricing, SmartCheck Premium card feature list

mysmartmove.com/pricingChecked

What a screening holds and costsYes

Price of a screening

Published per-applicant prices for all three packages, plus tax where applicable, with no membership or set-up charge and no minimum order.

SmartCheck Premium $49 (plus tax where applicable) ... SmartCheck Plus $40 (plus tax where applicable) ... SmartCheck Basic $25 (plus tax where…

mysmartmove.com/pricingChecked

What a screening holds and costsYes

Who pays for screening

The owner picks at the start of each request whether to pay or to ask the applicant to pay, and the card form is then shown to that party; the vendor qualifies the choice with "where permitted".

When a property owner begins a new application request, he or she chooses whether to pay for the service or whether he or she will request the…

mysmartmove.com/transunion-smartmove-fr…Checked

What a screening holds and costsPartly

How fast the reports come

Most results arrive the same day, but only after the applicant accepts the request and passes identity authentication, so the clock is not the owner's to control and the vendor says most rather than all.

SmartMove provides most results same day after the renter has confirmed their application and passed identity authentication online. Majority of…

mysmartmove.com/transunion-smartmove-fr…Checked

Ordering and getting helpYes

Free to the landlord

Signing up and requesting a report cost the owner nothing, and the cost of the completed screening can be passed to the applicant where permitted.

It's free to sign up and there's no fee to request a tenant screening report.

mysmartmove.com/transunion-smartmove-fr…Checked

Ordering and getting helpYes

Order without a sales call

Sign-up and ordering are entirely online with no sales call, no waiting period and no set-up fee; the owner only has to add a property before the first request.

Sign-up is all online and you can start the screening process within minutes.

mysmartmove.com/pricingChecked

Ordering and getting helpPartly

Support

A phone line is published on every help page and the FAQ points questions to it, but the Get In Touch block offers no email address, no chat and no opening hours.

What if I have additional questions? You may call SmartMove if you have additional questions. Phone: 866-775-0961

mysmartmove.com/transunion-smartmove-fr…Checked

Ordering and getting helpYes

Still sold

live: the service is sold to new customers today, with current prices on the pricing page and a working sign-up route for a new owner account.

No hidden fees, no memberships, no minimums. Pay only for when you use the tool.

mysmartmove.com/pricingChecked

TransUnion SmartMove alternatives

All 9 alternatives

Is this yours?

Own this product? Claim the page free to see who reads it and show it is yours. You confirm it with an email at mysmartmove.com.

Report an error if a fact is wrong.