TenantCloud price and terms
Terms
- Free to start
- PartlyPartly
The terms in full
Every plan card offers a 14-day trial and nothing else: the cheapest standing plan is Starter at $25 a month billed monthly, so there is no $0 plan a landlord can stay on. The page does not say whether a card is required to start the trial.
- Sign up without sales
- YesYes
What needs a higher plan
- Pro
- State-specific leases, Schedule E report, Bank sync, Owner portal and statements, Management fees, AI features
- Growth
- Move-in and move-out inspections, 1099s
Pricing page, captured
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What we checked on TenantCloud
Cost for 25 units a month
$73.75 a month on Starter for 25 units. Charged per unit: 25 × $1.95 (rent payment by bank transfer).
Starter Perfect for DIY landlords to simplify and automate their portfolio. Monthly $25 /mo
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Cost for 5 units a month
$34.75 a month on Starter for 5 units. Charged per unit: 5 × $1.95 (rent payment by bank transfer).
On the page: Plan cards, Starter card, Monthly price cell
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Cost for 50 units a month
$122.50 a month on Starter for 50 units. Charged per unit: 50 × $1.95 (rent payment by bank transfer). Business (from $100) publishes only a starting price, so it is not the figure while a definite price covers this many units.
On the page: Plan cards, Starter card, Monthly price cell
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What the price is based on
Pricing is a flat monthly fee per account rather than per unit: properties and units are unlimited on all four plans, and the plan tier is set by lease count and features.
On the page: Compare all features table, Properties & Units row
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Rent payment fees
A rent payment by bank transfer costs $1.95 on Starter, $1.75 on Growth and $1.50 on Pro, and the page marks each one as paid by the tenant rather than by you, with the Business column left as Custom; card payments are listed as available on every plan but the page prints no fee for them, so the card half is unpriced here.
ACH Payments $ 1.95 *paid by a tenant $ 1.75 *paid by a tenant $ 1.50 *paid by a tenant Custom
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What your tenants can be charged
The page settles two of the three pieces and leaves one open: screening is marked free to you and paid by the applicant with no price printed, and twelve rent payments by bank transfer on the cheapest plan are charged to the tenant at $1.95 each, while rent reporting to credit bureaus is ticked on every plan without a price or any statement that a tenant must take it.
Full Tenant Screenings Free *paid by applicant Free *paid by applicant Free *paid by applicant Free *paid by applicant
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Minimum units or minimum fee
No minimum unit count or monthly floor is stated for the self-serve plans; properties and units are unlimited from the cheapest plan upward, which starts at a single condo.
Add and organize unlimited properties and units in one dashboard, track occupancy, and manage details for every property type from a single condo to…
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Unit caps
Units are uncapped but leases are: 10 on Starter, 30 on Growth, 60 on Pro and custom on Business, so the eleventh lease forces an upgrade.
On the page: Compare all features table, Leases row
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Promotion and regular price
none: the figure shown first on each card is the regular month-to-month rate ($25 a month on Starter), with no time-limited offer anywhere on the page; the cheaper $15 a month figure is the annual rate, printed beside the $180 paid once a year and labelled as a 40% saving, and the vendor says annual billing is paid upfront for the full year.
Monthly $25 /mo Annual $180 /yr billed annually $15 /mo Save $120/yr - 40% off
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Setup or onboarding fee
No setup or implementation fee is charged for signing up, but the vendor states one-to-one onboarding and training sessions cost extra; self-serve data import is free.
One-on-one virtual onboarding and training sessions are available for an additional fee.
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Listing your vacancy
Listings are syndicated to outside rental sites, with Rentler, Apartments.com and Realtor.com named, and active units are automatically re-listed every 30 days.
Advertise on Rentler, Apartments.com, Realtor.com, and more
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Online applications
Applicants apply online from the listing or an invitation, with custom questions available on Pro; the vendor shows the application and screening fee as paid by the applicant.
Accept applications from prospective tenants online, invite applicants directly, or add applications manually, all in one place.
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Tenant screening
Full screenings bundle credit, criminal and national eviction records through TransUnion, with criminal data from Asurint, and the report fee is passed to the applicant.
Run a complete credit, background, and eviction check on applicants, powered by TransUnion, with results delivered in 24-48 hours and the fee passed…
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Income verification
Income and employment verification runs through Snappt with fraud detection on documents, and the landlord may absorb or pass on the cost, but no price is published.
Detect altered or fraudulent pay stubs and bank statements with 99.8% accuracy, powered by Snappt, before you approve an applicant.
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Leases signed online
Leases can be built in the editor or uploaded as PDF and sent for signature with an audit trail, though the full lease builder sits on Pro and above.
Send leases, applications, and notices for digital signature from any device, secured with a tamper-evident, legally compliant audit trail.
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State-specific leases
State-specific landlord forms are described as attorney-vetted and auto-filled, but the row is blank on Starter and Growth, so they arrive only from Pro upward.
Access attorney-vetted, state-specific legal forms, auto-filled with your account data, to stay compliant with the laws in your state.
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Rent collected online
Tenants pay by bank transfer, card or digital wallet through an encrypted portal on every plan, but the vendor does not state how long funds take to reach your bank.
Collect rent by direct bank transfer, with a low per-transaction fee that scales down as you upgrade plans. *Fee paid by the tenant.
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Autopay and reminders
Tenants can set recurring autopay from the payment portal and the system sends automatic payment reminders and past-due notices without the landlord chasing them.
Automatically send tenants payment reminders and notices, so past-due rent gets flagged without you lifting a finger.
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Late fees
Late fees apply automatically once a payment passes the grace period you set per tenant, and the tenant is notified as soon as the fee lands.
Set automatic late fees that apply once a payment passes its grace period, with tenants notified as soon as a fee is added.
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Partial payments
A partial payments setting on every plan lets the landlord decide whether tenants may pay rent in part online, and partial amounts are tracked when allowed.
Choose whether tenants can pay rent in partial amounts online, giving you control over how partial payments are accepted and tracked.
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Security deposits
Security and pet deposits are collected, held, refunded or applied inside the lease, with a record of every deposit movement and a deposits-and-liabilities report.
Collect, hold, and refund security and pet deposits directly in the system, with a full record of every deposit movement for each lease.
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Rent receipts
Each rent payment generates a receipt to the tenant automatically and every transaction carries a detailed invoice, so receipts are not a manual job for the landlord.
When a tenant submits their rent payment, you get notified, they receive a receipt, and you stay organized without the extra work.
Rent reported to credit bureaus
On-time rent can be reported to TransUnion and Equifax with up to 24 months of history on every plan, but the vendor does not say who pays for the service.
Let tenants report on-time rent payments to TransUnion and Equifax, plus up to 24 months of payment history, to help build their credit.
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Maintenance requests
Tenants submit requests with category, details and preferred visit time from their portal, photos and files attach to the record, and status is tracked to completion.
Let tenants submit and track maintenance issues right from their portal, with updates and communication handled in one place.
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Work orders to contractors
Service pros get their own portal, work is assigned to them, and invoices for completed jobs can be paid to the vendor online or marked paid manually.
Generate invoices for completed maintenance work and pay service pros directly through the platform, whether online or marked as paid manually.
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Move-in and move-out inspections
Move-in and move-out inspections document each room with photos and video and auto-raise maintenance requests for damage, but Starter has none and Growth is capped at 15.
Document each room's condition with photos and video at move-in and move-out, with damaged items automatically triggering a maintenance request.
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Income and expenses by property
Income and expenses are tracked and categorised per property on all plans, with property and tenant statements, rent roll and exportable reports for an accountant.
Track and categorize every income and expense entry by property, giving you organized records for budgeting, reporting, and tax time.
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Schedule E report
A tax report totals property income and expenses by IRS Schedule E category, but the Tax Preparation row is blank on Starter and Growth, so it needs Pro.
Sum up property income and expenses by IRS Schedule E category, so you're ready for tax season without manually sorting transactions.
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Bank sync
Bank reconciliation matches your account against a connected bank statement automatically, but that row is Pro and above and the vendor does not describe a continuous feed on lower plans.
Match transactions in your account against your connected bank statement automatically, catching typos, duplicates, and missing entries before they…
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A bank account per property
Multiple bank accounts can be attached to individual properties or legal entities, but the count is capped per plan at 1, 2 and 9 accounts with no price per extra account.
Add multiple bank accounts and connect them to properties or legal entities so your funds always go to the right place. Available as deposit or…
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1099s
1099-NEC for service pros and 1099-MISC for owners are generated with amounts calculated and copies delivered, but the 1099 Tax Form row is blank on Starter.
Generate 1099-NEC forms for service pros and 1099-MISC forms for owners, with amounts calculated automatically and copies delivered digitally to each…
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QuickBooks
QuickBooks Online is named among the third-party integrations alongside Stripe, Zillow, RentRange and Google Calendar on the vendor's own integration strip.
Stay connected with 10+ third-party integrations including Google Calendar, Stripe, RentRange, QuickBooks Online, Zillow, and more.
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Receipts
Documents, photos and receipts are stored against records and expenses are tracked with receipts attached, but no photograph-a-receipt scanning tool is described and storage is capped by plan.
Securely store and organize documents, photos, and other sensitive files, with storage limits that scale as you upgrade plans.
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Owner portal and statements
Owners get their own portal with financial reports, distributions, maintenance activity and messaging, but the Owner Portal row is blank on Starter and Growth.
Owners get a dedicated portal to view financial reports, track distributions, follow maintenance activity, and message you directly, all without…
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Management fees
Management fee rules are set per property, invoices to owners are generated automatically and owners' profit shares are split by ownership percentage, but only from Pro upward.
Set global management fee rules per property and automatically generate invoices to owners for first-rent commissions and ongoing service fees.
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Team users
Team members get their own logins with per-property view or manage permissions, but the allowance is one member on Growth and Pro and no per-seat price is published.
Invite team members, assign them to specific properties, and set View or Manage permissions to control exactly what each person can access.
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Tenant app
Tenants get their own account and mobile app to pay rent, view and sign documents, message the landlord and raise maintenance requests, on every plan.
Provide tenants with their own accounts to pay rent online, view documents, sign forms, submit maintenance requests, and more.
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Renters insurance
Tenants are connected to renters insurance quotes with the landlord added as interested party, and a report shows policy status, expiry and proof on file per lease.
See which tenants have renters insurance on file, with policy status, expiration dates, and proof-of-insurance tracking across every lease.
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AI features
The AI is an assistant called Cloudia that writes listing descriptions from property details in a chosen tone; the row is blank on Starter and Growth.
Enter a few property details and let Cloudia, TenantCloud's AI assistant, instantly generate a polished, tailored listing description in the tone you…
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Free plan or trial
There is no standing free landlord plan, only a 14-day free trial; screening is free to the landlord because the applicant pays for the report.
Free *paid by applicant
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Sign up without a sales call
Sign-up is self-serve from the pricing page straight into a 14-day trial on any of the three published plans; a demo is offered but not required.
Start 14-Day Trial
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Contract and cancelling
Monthly billing is month-to-month with no long-term commitment and annual billing is paid upfront for a year, but the vendor does not say cancellation can be done online.
Monthly billing lets you pay month-to-month with no long-term commitment.
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Support
Email and in-app chat support plus a help centre come with every plan and phone support starts at Growth, with priority support on Business; no hours are published.
Get help whenever you need it through in-app chat and email support, available to every plan.
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Getting your data out
Leases, transactions, reports and documents can be exported before closing the account, and data export and import appear on every plan in the comparison table.
Your data is yours. If you decide to cancel, you can export your leases, transactions, reports, and documents before closing your account.
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Property types
The vendor aims it at DIY landlords, mid-to-large landlords and property management companies across every property type from a single condo to a full portfolio, without naming student or affordable housing.
manage details for every property type from a single condo to a full portfolio
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Still sold
live - the vendor sells four plans to new customers with self-serve 14-day trials and pricing pages updated in 2026; no wind-down or acquisition notice appears.
Trusted by 100,000+ landlords — from a single unit to a full portfolio.
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TenantCloud alternatives
All 9 alternatives6 more alternatives
All 9 publish a price.
- Yardi BreezeFrom $100 a monthCloud property management software from Yardi for small and mid-sized residential and commercial portfolios.
- Landlord StudioFree, then $15 a monthRental listings, screening, rent collection and landlord bookkeeping in one app, free for up to three units.
- InnagoFreeFree rental management software for small landlords, paid for by tenant payment and screening fees.
- BaselaneFree, then $20 a month billed annuallyLandlord banking, rent collection and bookkeeping for rental property owners in one account.
Sources and changes
Last changed
Sources on tenantcloud.com4
What changed on this page2
- Free tier, landlord tools, plan limits
- Cost, free tier, landlord tools, terms
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