Innago in our research
Innago price and terms
Terms
- Free plan
- YesYesFree to the landlord for good, with no unit cap and no paid tier
The terms in full
The fees fall on tenants: $2 per rent payment made straight from a bank account, 2.99% per card payment, and $30 to $35 per screening report, plus $10 if income verification is added. A landlord may choose to absorb the payment fees.
- Sign up without sales
- YesYes
Pricing page, captured
innago.com/pricing, checked
What we checked on Innago
Cost for 25 units a month
The landlord pays nothing a month at any unit count; on 25 rents paid by bank transfer the fees come to $50 a month, charged to the tenants by default unless you choose to absorb them.
No Setup Fee No Monthly Fee No Contract Every Feature listed below is included in your Innago account at absolutely no cost to you.
innago.com/pricingChecked
Cost for 5 units a month
Five units cost the landlord nothing a month, with five rent payments by bank transfer carrying $2 each, which the tenants pay unless the landlord takes the fees on.
Can I still use Innago if I only have a couple of units? Absolutely. In fact, Innago was specifically built with smaller landlords in mind. Whether…
innago.com/faqChecked
Cost for 50 units a month
Fifty units still cost the landlord nothing a month, because there is no tiered pricing; fifty rent payments by bank transfer carry $2 each on the payer side.
There's no minimum unit count, no tiered pricing, and no "starter" plan. Everyone gets access to the full suite of tools from day one.
innago.com/faqChecked
What the price is based on
It is free to the landlord with no per-unit charge and no plans at all; the money comes from per-payment and per-report fees the tenants normally pay.
We make money through small transaction fees paid by tenants. ACH payments incur a $2 transaction fee, and credit/debit card payments incur a 2.99%…
innago.com/faqChecked
Rent payment fees
A rent payment straight from a bank account costs a flat $2 and a card payment costs 2.99% of the rent; the tenant pays by default, but the landlord can choose to cover it instead.
ACH payments incur a $2 transaction fee, and credit/debit card payments incur a 2.99% transaction fee. Additionally, tenants cover the cost of…
innago.com/faqChecked
What your tenants can be charged
A tenant's first year runs about $54 to $59: a screening report at $30 to $35 plus twelve rent payments from a bank account at $2 each, with $10 more if you also order income verification.
Tenant screening costs between $30-35 per tenant and is charged directly to the applicant by default... We also offer income verification screening,…
innago.com/faqChecked
Minimum units or minimum fee
The vendor states outright that there is no minimum unit count and no monthly fee, so a single-unit landlord pays nothing to hold an account.
There's no minimum unit count, no tiered pricing, and no "starter" plan.
innago.com/faqChecked
Unit caps
There are no plans to be moved between, so adding a unit never changes the price; the vendor says it stays free however many units you add.
As your portfolio grows, Innago grows with you, and it stays free regardless of how many units you add.
innago.com/faqChecked
Promotion and regular price
none: the free price is the standing one, not a trial or an introductory rate, and the vendor states there is no monthly subscription, setup fee or contract behind it.
Yes, Innago is genuinely 100% free for landlords. There's no monthly subscription fee, setup fee, or contract. You get full access to all our…
innago.com/faqChecked
Setup or onboarding fee
The pricing page states there is no setup fee, and the FAQ repeats that there are no setup costs for getting started or importing a portfolio.
On the page: Pricing page, three badges under the "Simple. Powerful. Free." heading
innago.com/pricingChecked
Listing your vacancy
It posts a vacancy to outside rental sites at no cost, and the integrations page names Zillow, Trulia, Hotpads, Realtor.com, Zumper, Padmapper, Movoto, Trovit, Uloop, RentalSource and Bing.
Yes. Innago offers listing syndication so you can publish your vacancies to top rental listing sites like Realtor.com, Zumper, Apartment List, and…
innago.com/faqChecked
Online applications
Applicants apply through a custom online form you build yourself, and the vendor says collecting those applications costs nothing; only the screening report attached to it carries a fee.
No. Listing your properties and collecting rental applications through Innago is completely free.
innago.com/faqChecked
Tenant screening
Reports cover credit, criminal records and evictions for $30 to $35, billed to the applicant by default; the vendor hedges the agency behind them as "usually Experian" rather than naming one firmly.
Reports are generated through a trusted third-party screening provider (usually Experian) and are typically returned within minutes... the cost will…
innago.com/faqChecked
Income verification
Income verification is sold as an extra on top of the screening report and adds $10 to the fee the applicant pays, rather than costing the landlord anything.
We also offer income verification screening, which will add $10 to your tenant's fee.
innago.com/faqChecked
Leases signed online
You can build reusable lease templates with fields that fill themselves, send them for signature in the browser, and keep the signed copy on file afterwards.
Innago includes a built-in e-signature tool that lets you send lease agreements directly to tenants for digital signature. You can use Innago's…
innago.com/faqChecked
State-specific leases
There are editable document templates in the software and more in its free resource hub, but the vendor claims no attorney review and points you to a lawyer in your own state instead.
For state-specific legal guidance, we recommend consulting with a licensed attorney in your area, as landlord-tenant laws vary significantly by state.
innago.com/faqChecked
Rent collected online
Tenants pay by bank transfer or card and money usually lands in one to two business days, though a first payment or a new funding source is held three business days.
In most cases, you can expect your funds within one to two business days... the very first time your tenant submits a payment or the first time they…
innago.com/faqChecked
Autopay and reminders
Tenants switch on automatic monthly payments from their own portal, and the software emails them before rent is due, on the day, and again once it is late.
Yes. Tenants can enable autopay directly from their tenant portal and schedule rent payments to be sent automatically on a chosen date each month.
innago.com/faqChecked
Late fees
Late fees apply themselves after the grace period you set, as a flat sum or a percentage, once or repeating, with different settings per property and the option to waive one.
Automate late fee enforcement with custom settings. We offer the flexibility to charge based on percentage, or flat fees, single or repeating…
Security deposits
Deposits are collected as invoices and tracked in a deposits-held report, and the move-out flow handles the return with itemised deductions and a final statement.
You can record a move-out date, manage the security deposit return (including itemized deductions), generate a final statement, and archive the…
innago.com/faqChecked
Rent paid in cash
The vendor's complete list of ways to pay is bank transfer, card, or cash and cheque handed over in person and logged by hand; there is no pay-at-a-shop network.
Tenants can pay rent via ACH bank transfer, credit/debit card, or through offline options (cash/check)... If a tenant pays offline, you can still log…
innago.com/faqChecked
Rent reported to credit bureaus
Tenants choose for themselves to have on-time rent sent to all three big credit bureaus, and past payments can be added too; the vendor does not say what this costs.
Yes. Through Innago, tenants can opt in to have their on-time rent payments reported to the three major credit bureaus (Equifax, Experian, and…
innago.com/faqChecked
Maintenance requests
Tenants raise a ticket with a category, a description and photos or video from the portal, and every request is tracked on one board until you mark it resolved.
Tenants can submit maintenance requests directly through their tenant portal, including photos and descriptions of the issue. Landlords receive…
innago.com/faqChecked
Work orders to contractors
You can assign a work order to a maintenance person on the account and record what the job cost; the pages do not say you can pay that contractor through the software.
You can communicate with tenants through the platform, assign work orders, log vendor costs, and mark requests as resolved, keeping a complete…
innago.com/faqChecked
Income and expenses by property
Income and expenses are logged and categorised per property or entity, with profit and loss, rent roll, bank deposit and deposits-held reports you can generate at any time.
Yes. Innago includes built-in income and expense tracking, allowing you to log and categorize all property-related transactions. You can generate…
innago.com/faqChecked
A bank account per property
You can attach as many of your own bank accounts and business entities as you like and route each property's money to its own, at no extra charge since everything is free.
Innago supports any number of business entities, individuals, or bank accounts, so you can keep everything in its right place.
innago.com/expense-reportingChecked
QuickBooks
It links directly to QuickBooks Online so rent payments, custom invoices and expenses post across after a one-step setup
After a simple, one-step setup, rental payments, custom invoices, and expenses are recorded directly from Innago into your Quickbooks account,…
innago.com/expense-reportingChecked
Team users
You can add staff, co-owners or managers as separate logins and limit what each of them sees, and extra users cost nothing because the whole product is free.
Yes, Innago supports multiple user portal management, so you can add team members, co-owners, or property managers to your account and control what…
innago.com/faqChecked
Tenant app
Every tenant gets their own portal, on the web or in the phone app, to pay rent, read their lease, raise and follow repairs, upload papers and message the landlord.
Every tenant gets access to a personal tenant portal where they can pay rent, view their lease, submit and track maintenance requests, upload…
innago.com/faqChecked
Renters insurance
Through an insurance partner you can ask for or insist on renters cover and let tenants buy a policy in the same place, so you can see who is covered.
Request or require renter's insurance from tenants and give them the option to purchase.
innago.com/integrationsChecked
Free plan or trial
The whole product is free to the landlord with no plan to upgrade to; what is left for tenants is $2 a rent payment from a bank account, 2.99% by card and $30 to $35 for screening.
On the page: FAQ, Pricing section, "Is Innago really free? What's the catch?"
innago.com/faqChecked
Sign up without a sales call
You open an account yourself with no card details and start adding properties and tenants straight away; one-to-one onboarding sessions are offered but are not required first.
Just create a free account at innago.com (no credit card required). From there, you can add your properties, invite your tenants, and start…
innago.com/faqChecked
Contract and cancelling
There is no contract, no minimum term and no exit fee; the vendor says you simply stop logging in, and your records stay available to export.
No contract, no minimum commitment, no cancellation fee. You can stop using Innago at any time. There's nothing to cancel — if you stop logging in,…
innago.com/faqChecked
Support
A person is reachable by phone, email or live chat on weekdays from 9am to 5pm Eastern, with replies promised within a couple of hours during those hours.
You can reach our support team at (513) 964-0172 between 9:00 am and 5:00 pm EST on weekdays or email support@innago.com with your question. You can…
innago.com/faqChecked
Getting your data out
The vendor says your data is yours and names leases, payment histories and financial reports as downloadable, but describes it as downloading documents rather than one full export of everything.
Your data belongs to you. If you decide to leave Innago, you can export your records before closing your account. We recommend downloading lease…
innago.com/faqChecked
United States
It is sold across all fifty United States with United States bank payments, and the vendor says plainly it serves only that market, so Canadian rentals are not covered.
Yes, Innago is available to landlords in all 50 U.S. states. Note that Innago currently serves the U.S. market only and is not available…
innago.com/faqChecked
Property types
The vendor says it is built for single-family houses and apartment buildings and also for student housing, commercial space, self-storage, marinas, mobile homes and parking.
Innago supports a wide range of property types, including single-family homes, multi-family apartments, commercial spaces, student housing,…
innago.com/faqChecked
Still sold
live: signup is open to anyone today, the FAQ was refreshed in July 2026 and the vendor cites a 2026 industry award, so the product is being actively sold.
Innago was founded in 2017 by Dave Spooner (Co-Founder and CEO) and Yasir Drabu (Co-Founder and CTO). Since then, the platform has grown into a…
innago.com/faqChecked
Innago alternatives
All 9 alternatives6 more alternatives
All 9 publish a price.
- AvailFrom $9 a seat a monthFree all-in-one software for do-it-yourself landlords: listings, screening, leases, rent and repairs.
- HemlaneFree, then $36.50 a monthRental management software with optional 24/7 repair coordination and leasing help, priced per unit.
- BaselaneFree, then $20 a month billed annuallyLandlord banking, rent collection and bookkeeping for rental property owners in one account.
- StessaFree, then $15 a monthFree rental bookkeeping, banking, leasing and rent collection for US residential landlords.
Sources and changes
Last changed
Sources on innago.com5
Is this yours?
Own this product? Claim the page free to see who reads it and show it is yours. You confirm it with an email at innago.com.
Report an error if a fact is wrong.