DoorLoop price and terms
Terms
- Free to start
- PartlyPartlyA trial you start with only an email address and no card details, with the option to upgrade to a paid account later
The terms in full
the vendor does not publish how long it lasts or what it limits.
- Sign up without sales
- PartlySome plans
Pricing page, captured
doorloop.com/pricing, checked
What we checked on DoorLoop
Cost for 25 units a month
$276.50 a month on DoorLoop One for 25 units. Every unit counts, vacant or let, unless the vendor bills only occupied units. Charged per unit: 25 × $1.50 (rent payment by bank transfer).
Minimum of $239 per month
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Cost for 5 units a month
$246.50 a month on DoorLoop One for 5 units. Every unit counts, vacant or let, unless the vendor bills only occupied units. Charged per unit: 5 × $1.50 (rent payment by bank transfer).
On the page: Plan cards, billing control set to Monthly
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Cost for 50 units a month
$314 a month on DoorLoop One for 50 units. Every unit counts, vacant or let, unless the vendor bills only occupied units. Charged per unit: 50 × $1.50 (rent payment by bank transfer).
On the page: Plan cards, billing control set to Monthly
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What the price is based on
DoorLoop charges per rental unit each month and every plan also carries a monthly floor a small portfolio pays in full, so the unit price only bites once you pass that floor.
$2.50per unit, per month$1.50 per unit above 100
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Rent payment fees
Each rent payment by bank transfer costs $1.50 on the entry plan and nothing on the two dearer plans; the vendor does not publish a card rate, and a convenience fee can be added for the tenant instead.
For rent payments, incoming ACH carries a $1.50 fee on DoorLoop One and is free on Connect and Multiply. Outgoing payments to vendors and owners are…
doorloop.com/faqChecked
What your tenants can be charged
A first year can cost one tenant the $35 screening report if the landlord passes it on, plus $1.50 for each rent payment by bank transfer on the entry plan only if the landlord adds that as a convenience fee; nothing else is compulsory for tenants.
Tenant screening costs $35 on DoorLoop One, Connect, and Multiply.
doorloop.com/faqChecked
Minimum units or minimum fee
Every plan carries a monthly floor, from $239 a month paying month to month on the entry plan, so a landlord with a handful of units pays that whole amount rather than the per-unit rate.
On the page: Plan cards, DoorLoop One, billing control set to Monthly
doorloop.com/pricingChecked
Unit caps
No plan caps the number of units: units are billed as you add them, the entry plan charges a lower rate above 100 units, and the vendor says units added mid-month are charged pro rata.
$1.80 per unit above 100
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Promotion and regular price
yearly shown monthly: the price the page opens on is the yearly-billed rate, $2.50 a unit with a $199 floor, while paying month to month costs $3.00 a unit with a $239 floor.
Save up to 25% on Yearly!
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Setup or onboarding fee
The vendor says data migration, training, support and updates come at no charge, and no one-time setup or implementation fee appears beside any plan.
You will receive free updates, data migration, training and support.
doorloop.com/faqChecked
Listing your vacancy
Vacant units can be posted to outside rental sites from one dashboard; the vendor names Zillow, Dwellsy, Trulia and HotPads and says there are more without listing them all.
List vacant units on Zillow, Dwellsy, Trulia, HotPads, and more.
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Online applications
Applicants apply online through a link for each property, and the landlord sets the application fee, so what it costs the applicant depends on what the landlord charges.
A custom application link for each property lets prospects apply from anywhere, with an optional application fee.
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Tenant screening
Screening costs $35 on all three plans for a combined criminal, credit and eviction report, the reports are described as coming from TransUnion, and the landlord chooses whether the applicant pays.
Tenant screening costs $35 on DoorLoop One, Connect, and Multiply. Each screening runs a detailed criminal, credit, and eviction report on the…
doorloop.com/faqChecked
Income verification
Income can be checked straight from an applicant's bank or payroll provider rather than from uploaded pay slips, but the vendor does not say what that check costs or whether it sits inside the $35 screening price.
Verify applicant income directly from bank or payroll providers instead of relying on uploaded pay stubs alone.
Showings
Prospects pick a viewing time themselves from the listing and get automatic reminders, which saves the landlord arranging each visit by phone or email.
Let prospects book tours directly from your listings.
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Leases signed online
You upload your own lease, save it as a reusable template that fills in from your records, and get it signed electronically with no cap on signatures.
Sign any agreement electronically, and turn leases and contracts into templates that fill in from your DoorLoop data.
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Rent collected online
Tenants pay from the portal by bank transfer, card or debit card, and the vendor says most payments land in your account in about three to four business days.
Most payments will be deposited into your account in as quickly as 3-4 business days.
Autopay and reminders
Tenants can switch on automatic monthly rent payments from the portal once their bank account is verified, and the platform sends reminders and overdue alerts for you.
Once they verify their bank account, tenants can set up automatic rent payments through from their bank account (via ACH), credit card or debit card,…
Late fees
Late fees are applied automatically alongside online rent collection, so overdue charges post without you watching the calendar; the vendor does not spell out the rule options.
Collect rent online by card or ACH and apply late fees automatically, so you get paid on time.
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Partial payments
Part payments through the tenant portal are something you switch on or leave off, so you decide whether a tenant may pay less than the full rent.
You can also allow tenants to make partial payments through the portal, but this is optional.
Security deposits
Deposits are held and tracked through the trust accounting side of the books, which the vendor says is there precisely to keep track of security deposits.
Yes. DoorLoop supports full trust accounting so you can keep track of your security deposits and any other payments.
Rent paid in cash
Tenants can pay cash at Western Union and it is recorded against their ledger, but the vendor publishes no fee for paying that way, so the cost to the tenant is unknown.
Accept cards, checks, and cash at Western Union, all tracked in DoorLoop.
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Rent receipts
Payment receipts go out to tenants automatically as part of the free system messages, so a tenant gets written proof of each payment without asking you for it.
Automated notifications DoorLoop sends for you, like payment receipts and reminders.
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Maintenance requests
Tenants raise requests from the portal with details and photos, and you receive, assign and follow them through to done from a single dashboard.
Tenants submit requests with details and photos from the portal.
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Work orders to contractors
Contractors are linked to work orders, get their own portal to post updates, and can be paid from the platform, with outgoing payments free on every plan.
Pay vendors, owners, and tenants directly from DoorLoop.
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Move-in and move-out inspections
Move-in and move-out walkthroughs are guided room by room on a phone and turn photos into a standardised, time-stamped report that can become work orders; the vendor does not say the report can be shared with the tenant.
You can start a session directly from Upcoming Move-Ins and Move-Outs, or by opening a specific unit's lease and selecting DoorLoop AI Inspections.
Income and expenses by property
Each property keeps its own books and chart of accounts with statements and reports always current, and any report can be handed over as a spreadsheet or PDF in one click.
Keep the books for every property with its own chart of accounts, statements, and reports.
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Bank sync
Bank accounts are connected so transactions come in by themselves and are matched inside the platform, which is what makes reconciling faster.
Connect your bank accounts and match transactions in DoorLoop for faster reconciliation.
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1099s
Year-end contractor and owner tax forms are produced inside the platform, covering both of the US forms a landlord normally has to issue.
Create 1099-NEC and 1099-MISC forms for owners and vendors.
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QuickBooks
Income and expense entries are pushed to QuickBooks Online automatically, and the vendor also says reports can be exported for an accountant to work from.
Send your income and expense transactions to QuickBooks Online automatically.
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Owner portal and statements
Owners you manage for log in to see their own properties, real-time detailed or summary statements and their payouts, and you can share files with them there.
Owners log in to see their properties, statements, and distributions, and you can share files securely.
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Trust accounting
The vendor states it carries full trust accounting for holding owners' money and tenants' deposits, which is what a manager needs to keep those funds separate.
On the page: Questions answered, 'Does it support trust accounting?'
Management fees
You set your management fee once and the platform works it out and takes it off what you pay each owner, alongside automated owner payouts.
Set your management fees once and DoorLoop calculates and deducts them from owner distributions.
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Team users
Staff, accountants and leasing people each get their own login at no extra charge on every plan, and you control what each one may see, edit or delete.
Add your whole team, accountants, and leasing staff, and control what each user can see and edit.
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Tenant app
Tenants get a portal and phone apps to pay rent, exchange messages tied to their requests, and raise maintenance jobs, with announcements pushed to them too.
Tenants get a portal to pay, request maintenance, and get announcements, and you get one directory of every tenant.
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Renters insurance
Tenants can get a quote and buy renters insurance inside their portal, and the vendor says this is a US-only service; nothing we read says you can compel cover or log proof of an outside policy.
Tenants can get a quote and buy renters insurance right in the tenant portal.
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AI features
In the vendor's words the assistant writes listings, summarises information, turns inspections into reports and processes invoices, while the dearer plans add agents that answer tenants and run repairs and renewals.
AI Assistant to answer questions, process invoices, and create reports
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Free plan or trial
There is no standing free plan: all three published plans carry a per-unit price and a monthly floor, and the only no-cost way in is a trial you start with an email address.
Minimum of $199 per month
doorloop.com/pricingChecked
Sign up without a sales call
You can start a trial with nothing but an email address and no card, but the vendor's own account of getting started begins with booking a demo with its sales team to pick a plan and add payment details.
Step 1 - Schedule a demo with our sales team to set up your DoorLoop account, select a plan for your portfolio, and add your payment info.
doorloop.com/faqChecked
Contract and cancelling
There is no tie-in: monthly or yearly billing is offered on all three plans and the vendor says you may cancel at any time, though it does not say cancelling is done in the app.
With DoorLoop, you are free to cancel your account at any time or export your data and use another software.
doorloop.com/faqChecked
Support
A person is reachable by chat, email, phone or video call on every plan, with one-to-one onboarding included and faster responses on the two dearer plans; opening hours are not published.
Get help from our support team by chat, email, phone, or Zoom.
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Getting your data out
The vendor says your data is yours and can be exported whenever you want, and any report can be taken out as a spreadsheet, PDF or QuickBooks file.
Your data is yours, and you can export it at any time.
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Canada
the vendor also says rent payments are available in Canada, while checks and insurance there are not.
Note: Currently, payments, background checks, and renters insurance are available in the US. Payments are available in Canada.
doorloop.com/faqChecked
Property types
The vendor says it is built for houses and flats including single-family, multifamily, mobile homes and student housing, and also for commercial space, affordable housing and community associations.
1. Residential (single-family, multi-family, mobile homes, student housing, etc.)2. Commercial (retail, office, industrial, etc.)3. Affordable…
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Still sold
live: three priced plans are on sale today with Get Started buttons and a sales line, and the vendor is promoting a rebuilt version of the product.
Choose how much work DoorLoop does for you.
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DoorLoop alternatives
All 9 alternatives6 more alternatives
8 of the 9 publish a price.
- Yardi BreezeFrom $100 a monthCloud property management software from Yardi for small and mid-sized residential and commercial portfolios.
- HemlaneFree, then $36.50 a monthRental management software with optional 24/7 repair coordination and leasing help, priced per unit.
- RentvineOn quoteProperty management software with trust accounting, portals and AI, priced per active rental unit.
- InnagoFreeFree rental management software for small landlords, paid for by tenant payment and screening fees.
Sources and changes
Last changed
Sources on doorloop.com7
What changed on this page1
- Cost, free tier, landlord tools, plan limits, terms
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