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Landlord Bench

Letus

Summary

Letus, run by PaySlate Inc., is a rent payment platform for landlords and property managers in the United States and Canada. Tenants pay by bank account, card, cash where offered or a text reply, and can opt into credit reporting.

Price
Price on request
Open source
No
Best for
Property managers moving a building's tenants onto online rent payments

What we checked

Pages last read

Letus price and terms

Terms

Free plan or trial
NoNo
Sign up without sales
NoNo

Where these prices come from

let.us/locales/en/terms.html, checked

What we checked on Letus

YesPartlyNo

What it costs for 25 unitsPartly

What the price is based on

Landlords pay a one-time account set-up fee and a monthly subscription fee, with the amounts of both left unpublished.

Fees payable by the Landlords or property managers to utilize the Services applicable to Landlords or property managers hereunder include a one-time…

let.us/locales/en/terms.htmlChecked

What it costs for 25 unitsPartly

Rent payment fees

A non-refundable service fee is charged to whoever makes the payment, normally the tenant, but no bank-transfer or card figure is published.

Immediately after you make a Payment using the Services, Letus will charge you a non-refundable Service Fee. This Service Fee is payable in addition…

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What it costs for 25 unitsYes

Setup or onboarding fee

A one-time account set-up fee covers portfolio setup, staff training, marketing material and the merchant account, though the amount is not published.

One Time Account Set-Up Fee. Includes: the setup and configuration for all properties in the portfolio, including those purchased after the Landlord…

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Finding a tenantPartly

Online applications

A property manager can invite someone to apply online, but the vendor never says what an application costs the applicant.

Your property manager can invite you to submit a lease application or set up your account.

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Finding a tenantPartly

Tenant screening

Screening is reached through outside providers linked from the site rather than sold by Letus, and no report, agency or price is named.

"Third Party Services" refers to the services provided by third parties which Users may access through links on the Website, including without…

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Leases and rentYes

Rent collected online

Tenants pay rent online by bank account, debit or credit card, and the vendor warns settlement can take up to five business days.

Credit Card Payments, Debit Card Payments, Bank Account Payments, Pre-Authorized Debit or Cash Payments may take up to five Business Days (and in…

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Leases and rentYes

Autopay and reminders

Tenants can set monthly recurring payments and the vendor says reminders and receipts go straight to them, with a notice seven days ahead.

Deal with fewer late payments and queries, with reminders and receipts sent directly to tenants.

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Leases and rentPartly

Rent paid in cash

Cash is one of the payment types in the terms, but only where offered, and no store network or fee is published.

"Cash Payment" refers to the use of the Services to make a payment via cash where available

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Leases and rentYes

Rent receipts

Tenants get real-time payment updates and detailed receipts by email themselves, without asking the landlord for one.

Receive real-time payment updates and detailed payment receipts, direct to your inbox.

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Leases and rentPartly

Rent reported to credit bureaus

Reporting on-time rent to credit bureaus is an extra the tenant opts into, and the vendor does not say who pays for it.

Optional credit reporting add-on allows tenants to build credit as they pay their rent on time.

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The booksNo

Bank accounts from the vendor

Letus states plainly that it is a payment service provider and not a bank, and the merchant account is opened at an outside underwriting bank.

Letus is a Payment Service Provider ("PSP"), not a bank, money transmitter or money services business ("MSB"), and we do not offer banking or MSB…

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Your tenantsPartly

Tenant app

Tenants get their own dashboard and login for paying and tracking rent, but the vendor does not describe messaging the landlord through it.

Reviewing the details of your past and upcoming rent payments anytime, anywhere from your Letus dashboard.

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Your tenantsNo

Renters insurance

Insurance only reaches tenants through outside links, and the vendor disclaims any insurance activity, so there is no requirement or proof check here.

Letus is not an insurance agent, broker or insurer, and does not carry on any activity in respect of insurance business

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Trying it, starting and getting helpNo

Free plan or trial

Every landlord pays a set-up fee and a monthly subscription, so there is no free way in, and payers are charged a fee per payment on top.

Monthly Subscription Fee Monthly fees for: payment processing technology; Merchant Account fees; and Landlord or property manager support and…

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Trying it, starting and getting helpNo

Sign up without a sales call

The only route in is a demo call with a sales representative followed by a guided setup, with no online sign-up for landlords.

Book your demo call Book a time for a Letus representative to show you the full capabilities of our simple yet rewarding system.

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Trying it, starting and getting helpNo

Contract and cancelling

The agreement runs twelve months and renews for twelve more by itself, so this is a yearly commitment rather than month to month, and no online cancellation is offered.

This Agreement shall be for an initial term of twelve (12) months commencing on the Effective Date (the "Initial Term") and shall automatically renew…

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Trying it, starting and getting helpYes

Support

You reach people by phone or text, live chat on weekdays during Pacific business hours, and email at any hour, plus a help centre.

Call or text us Available 7:00 AM - 4:00 PM Monday-Friday (Pacific Time) 1-888-665-8870

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Trying it, starting and getting helpYes

United States

Both countries are served: users must have a mailing address in the United States or Canada, and the terms cover bank payments in either country.

you must be either (1) an individual at least 18 years old who is able to form legally binding contracts or legally act on behalf of an individual…

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Trying it, starting and getting helpYes

Canada

Both countries are served: users must have a mailing address in the United States or Canada, and the terms cover bank payments in either country.

On the page: Terms of Use, section 2.3 Eligibility

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Trying it, starting and getting helpYes

Still sold

live and selling: the site carries a 2025 notice, invites new property managers to book a demo and runs a staffed support line.

Letus is the industry-leading rent payment platform with a suite of property management tools to create a better rental experience.

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Letus alternatives

All 9 alternatives

Sources and changes

Last changed

What changed on this page1

  • Cost, free tier, landlord tools, terms

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