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Landlord Bench

TenantAlert

Summary

TenantAlert sells one-off tenant screening packages combining credit reports and scores from TransUnion, Experian or Equifax with eviction, criminal and check-verification searches. Landlords order each report individually and choose whether they or the applicant pays at checkout.

From
Freethen $24.95 per report
Open source
No
Best for
Landlords and agents who screen occasionally and want the applicant to pay for the report

What we checked

Pages last read
Price on its site
Free planFrom its pricing page

TenantAlert price and terms

Terms

Free plan
YesYesNo membership or setup fees and free registration
The terms in full

the landlord pays nothing per report only when the applicant is billed at checkout, otherwise each package costs $24.95 to $49.95.

Sign up without sales
PartlySome plans
TenantAlert's pricing page

Pricing page, captured

tenantalert.com/pricing, checked

What we checked on TenantAlert

YesPartlyNo

What a screening holds and costsYes

Reports included

Packages build up from a credit report and score with address history and check verification, adding eviction, criminal, terrorist, sex offender, federal, income and SSN searches as the price rises; credit data comes from the three national bureaus.

Credit reports and scores from TransUnion, Experian, or Equifax

tenantalert.comChecked

What a screening holds and costsYes

Price of a screening

Four packages are priced per applicant on the public pricing page, from Basic at $24.95 through Plus, Pro and Premier at $49.95, with volume quotes offered above ten applicants a month.

On the page: Select a Tenant Screening Package comparison table, package price cells

tenantalert.com/pricingChecked

What a screening holds and costsYes

Who pays for screening

The landlord chooses at checkout: selecting Bill My Applicant moves the charge to the prospective tenant, otherwise the landlord pays by card, and every package row is labelled for either payer.

Just select “Bill My Applicant” at checkout and instead of billing you for the report, we’ll charge your prospective tenant.

tenantalert.com/pricingChecked

What a screening holds and costsPartly

How fast the reports come

Reports unlock immediately, but only once the applicant answers the emailed request and verifies identity, so the wait depends on the applicant; skipping that step needs credit bureau underwriting that takes five business days to set up.

The report is unlocked immediately after your applicant provides authorization.

tenantalert.com/pricingChecked

Ordering and getting helpYes

Free to the landlord

There are no membership or setup fees and an account can be opened at no cost; billing the applicant leaves the landlord paying nothing for the report itself.

TenantAlert is 100% free for all landlords, property owners and real estate agents.

tenantalert.com/pricingChecked

Ordering and getting helpPartly

Order without a sales call

Ordering is online with no call or application for the emailed-authorization route, yet the instant direct-access route requires bureau underwriting, submitted documents, a home or office inspection and a $59 inspection fee.

Underwriting takes 5 business days to set up and requires you to submit documents (driver’s license, phone bill, voided check, rental applications)…

tenantalert.com/faqChecked

Ordering and getting helpPartly

Support

A toll-free phone line and email are staffed weekdays 7:30am to 5:00pm Pacific; weekends are closed with email checked only for urgent matters, and the pages name no live chat.

Monday thru Friday – 7:30am to 5:00pm PST Saturday & Sunday – closed, email is checked for urgent matters

tenantalert.com/contactChecked

Ordering and getting helpYes

Canada

Canadian Credit Report Get access to instant credit data from Canada, including a detailed report and score.

On the page: Tenant Screening Services list, Canadian Credit Report entry

tenantalert.com/tenant-screening-servic…Checked

Ordering and getting helpYes

Still sold

live: packages can be ordered immediately from the pricing page, registration is open, and the site states continuous operation since 1988 with pages updated through 2026.

Trusted by landlords, property managers, and rental platforms nationwide since 1988.

tenantalert.comChecked

TenantAlert alternatives

All 9 alternatives

Sources and changes

Last changed

What changed on this page1

  • Free tier

Is this yours?

Own this product? Claim the page free to see who reads it and show it is yours. You confirm it with an email at tenantalert.com.

Report an error if a fact is wrong.