Skip to content
Landlord Bench

AppFolio Property Manager

Summary

AppFolio Property Manager is residential rental software for management companies, joining accounting, leasing, maintenance, resident and owner portals in one system. Its built-in AI co-workers reply to leads and residents, dispatch work orders and enter bills under staff oversight.

Price
Price on request
Open source
No
Best for
Management companies running 50 or more residential units across mixed portfolios

What we checked

Pages last read

AppFolio Property Manager price and terms

Terms

Free plan or trial
NoNo
Sign up without sales
NoNo
AppFolio Property Manager's pricing page

Pricing page, captured

appfolio.com/pricing, checked

What we checked on AppFolio Property Manager

YesPartlyNo

What it costs for 25 unitsPartly

Cost for 25 units a month

From $37.25 a month on Core for 25 units. Every unit counts, vacant or let, unless the vendor bills only occupied units. Plus, Max might cost less, but no overage price is published, so it could not be priced past its allowance. Core is bought through sales. The price of Core is published only as a starting price, and no plan with a definite price covers this many units: the figure is the least it costs.

Starting at $1.49* Per Unit/Per Month

appfolio.com/pricingChecked

What it costs for 25 unitsPartly

Cost for 5 units a month

From $7.45 a month on Core for 5 units. Every unit counts, vacant or let, unless the vendor bills only occupied units. Plus, Max might cost less, but no overage price is published, so it could not be priced past its allowance. Core is bought through sales. The price of Core is published only as a starting price, and no plan with a definite price covers this many units: the figure is the least it costs.

On the page: Residential plan cards, Core card price cell

appfolio.com/pricingChecked

What it costs for 25 unitsPartly

Cost for 50 units a month

From $74.50 a month on Core for 50 units. Every unit counts, vacant or let, unless the vendor bills only occupied units. Plus, Max might cost less, but no overage price is published, so it could not be priced past its allowance. Core is bought through sales. The price of Core is published only as a starting price, and no plan with a definite price covers this many units: the figure is the least it costs.

On the page: Residential plan cards, Core card price cell

appfolio.com/pricingChecked

What it costs for 25 unitsYes

What the price is based on

Each of the three published plans is priced per unit per month as a starting rate, and both footnotes add an undisclosed minimum spend, so the real floor for a small portfolio is not published.

On the page: Residential plan cards, Core card price cell

appfolio.com/pricingChecked

What it costs for 25 unitsPartly

Rent payment fees

The resident help pages confirm a transaction fee is charged on online payments and shown to the renter before they submit, but the amounts for bank transfer and card are never published.

Transaction fees apply when paying online. You are notified of the fee amount before you submit the payment.

appfolio.com/help/online-portalChecked

What it costs for 25 unitsYes

Minimum units or minimum fee

The cheapest plan carries a stated fifty-unit minimum plus a minimum spend the vendor does not publish, so landlords below fifty units cannot buy at the per-unit rate.

*Minimum spend and 50 unit minimum apply. Contact us for details.

appfolio.com/pricingChecked

What it costs for 25 unitsNo

Unit caps

Pricing counts every unit at a per-unit rate rather than selling capped unit bands, so adding a unit raises the bill by that rate instead of pushing you onto a dearer plan.

Starting at $3.20* Per Unit/Per Month

appfolio.com/pricingChecked

Finding a tenantYes

Listing your vacancy

Vacancies are posted from inside the system to major rental sites, named as Zillow, Apartments.com and Zumper, and edits made once flow out to those sites without retyping.

Yes. AppFolio automatically syndicates rental listings to major rental platforms including Zillow, Apartments.com, and Zumper directly from within…

appfolio.com/property-manager/marketing…Checked

Finding a tenantPartly

Online applications

Applicants apply online through customisable rental applications that feed screening automatically, but no application fee is published - the charge is set by each management company.

A fully integrated screening solution and customizable rental applications

appfolio.com/property-manager/marketing…Checked

Finding a tenantYes

Tenant screening

FolioScreen pulls credit and rental history from Experian and RentBureau plus court records, AppFolio itself is the reporting agency, and no per-report price is published.

AppFolio obtains credit information from Experian (a nationwide credit bureau) and Rental history from Experian RentBureau. Criminal and…

appfolio.com/consumerChecked

Finding a tenantPartly

Income verification

Income, identity and document checks run inside the screening product through Nova Credit, Plaid and Snappt to catch altered pay stubs, but the price and who pays it are not published.

FolioScreen Income, Identity and Document Verification use AI-powered fraud detection through partnerships with Nova Credit, Plaid, and Snappt to…

appfolio.com/services/tenant-screeningChecked

Finding a tenantYes

Showings

Prospects can tour empty units on their own, live virtual showings can be booked in the platform, and identity can be required before a showing is scheduled.

Self-Guided Tours Free up your team's time and fill vacancies faster by allowing prospects to tour vacancies on their own.

appfolio.com/property-manager/marketing…Checked

Leases and rentYes

Leases signed online

Leases and renewal offers are built and branded in the platform, then signed electronically by the applicant on a phone, with renewals able to update dates and rent automatically.

Online Leases Create customized, branded lease or renewal offers and have an applicant quickly and easily e-sign it on the spot on any mobile device.

appfolio.com/property-manager/marketing…Checked

Leases and rentPartly

Rent collected online

Renters pay by bank debit or card from the portal and get an email confirmation, but the vendor never states how many days the money takes to reach the landlord's bank.

Select your preferred payment method: eCheck (direct withdrawal from bank account) or Credit / debit card (Apple Pay or direct).

appfolio.com/help/online-portalChecked

Leases and rentYes

Autopay and reminders

Renters set up recurring autopay themselves for a fixed sum or the balance due, can skip or edit a run, and the platform sends automated rent reminders by text or email.

On the Home or Payments tab, click Set Up Autopay to create an automatically recurring payment

appfolio.com/help/online-portalChecked

Leases and rentYes

Late fees

Late fees are charged automatically against the terms in each lease, and staff can waive them one by one or in bulk when they decide to.

Automated Late Fees Ensure that fees are assessed accurately and on time according to your lease agreements.

appfolio.com/property-manager/accountin…Checked

Leases and rentPartly

Partial payments

The renter help page shows payments can be edited down unless the management company requires payment in full, which is the switch that refuses part payments, though the setting itself is not documented.

If online payments are required to be made in full, the payment amount will not be editable

appfolio.com/help/online-portalChecked

Leases and rentPartly

Security deposits

Holding deposits are managed and refunded out of escrow and deposit amounts are carried per application, but no page describes tracking a security deposit through to move-out.

Holding Deposits Easily manage multiple applicants and refund deposits directly from escrow.

appfolio.com/property-manager/accountin…Checked

Leases and rentYes

Rent paid in cash

A reusable barcoded payslip lets renters pay cash at participating shops, charged at 4.99 dollars a transaction with per-transaction limits printed on the slip.

Your property manager can provide you with a reusable PaySlip with a barcode to use when making cash payments at participating locations. The cost to…

appfolio.com/help/online-portalChecked

Leases and rentPartly

Rent receipts

Renters get an emailed confirmation of each online payment and can open their full ledger themselves, but a printed receipt has to be asked of the management company.

Can I Get a Printed Receipt for My Payment? Please contact your property manager and they can provide you with a receipt.

appfolio.com/help/online-portalChecked

MaintenanceYes

Maintenance requests

Residents raise requests from the portal or app, those become work orders tracked to completion, and the AI coordinator reads submitted images while triaging and dispatching them.

In one powerful platform, residents can submit work orders and expect immediate attention from your team, with the ability to track and communicate…

appfolio.com/property-manager/maintenan…Checked

MaintenanceYes

Work orders to contractors

Contractors get their own portal to see the job, upload invoices and mark it done, and the same platform approves and pays those bills with purchase-order controls.

Portal for Vendors Give vendors access to view work order details, upload invoices, add notes and photos, and mark their work as complete all within…

appfolio.com/property-manager/communica…Checked

MaintenancePartly

Move-in and move-out inspections

Staff run inspections on site from the mobile app and owners can see inspections in their portal, but no page says a move-in or move-out report is shared with the resident.

Mobile Inspections Enable your team to manage on-site property inspections directly in AppFolio.

appfolio.com/property-manager/maintenan…Checked

The booksYes

Income and expenses by property

Property, portfolio and corporate books sit in one ledger on the cheapest plan, with customisable reports and exports an accountant can be handed.

Capture every transaction in one centralized database and generate actionable insights with AI-enabled automation.

appfolio.com/property-manager/accountin…Checked

The booksYes

Bank sync

Bank accounts are linked through Plaid so transactions are matched automatically, and card transactions can be created straight from the feed.

Auto Bank Reconciliation Securely link your bank accounts with AppFolio to automate transaction matching via our Plaid integration.

appfolio.com/property-manager/accountin…Checked

The booksYes

1099s

Owners collect their 1099s through their own portal and vendor records carry a flag for whether the management company must issue one.

Use your Owner Portal to securely access reports, property inspections, important documents, or 1099s shared by your property manager

appfolio.com/help/ownerChecked

The booksYes

Receipts

Mobile receipt capture photographs a receipt where it is spent and attaches it to the transaction, and the API can attach files to a bill, charge or property.

Capture receipts at the point of sale with Mobile Receipt Capture

appfolio.com/property-manager/accountin…Checked

Managing for other ownersYes

Owner portal and statements

Owners log in to their own portal for statement packets, reports, inspections and 1099s, see contribution and disbursement totals, and can send money to a property.

Online Owner Portal Keep owners happy with timely insights into performance and finances and quick access to important documents, work orders, and…

appfolio.com/property-manager/communica…Checked

Managing for other ownersYes

Trust accounting

Trust accounting sits alongside property and portfolio accounting on every plan including the cheapest, with automated reconciliation listed in the same comparison block.

Property, Portfolio & Trust Accounting

appfolio.com/pricingChecked

Managing for other ownersPartly

Management fees

Owner distributions are made and trued up from the platform and owner statements show disbursement totals, but no page states that the management fee itself is calculated for you.

Pay bills, true up balances, and send distributions without exporting to a spreadsheet first.

appfolio.com/property-manager/accountin…Checked

Managing for other ownersPartly

Team users

Role-based permissions come with every plan and custom roles with your own job titles are a dearer-plan feature, while no per-user price is published anywhere.

Custom User Roles Create additional user roles specific to your business' terminologies and structure.

appfolio.com/property-manager/workflow-…Checked

Your tenantsYes

Tenant app

FolioSpace gives residents an iOS and Android app and web portal to pay, see their ledger, message staff, raise maintenance requests and read lease documents at any hour.

FolioSpace is the resident experience by AppFolio, giving you one place to manage your rental journey from application to renewal.

appfolio.com/help/online-portalChecked

Your tenantsYes

Renters insurance

Residents either upload proof of their own policy in the portal's insurance tab or buy cover from AppFolio Insurance Services there, with policy number and expiry recorded.

Tenant Insurance Tenants have the option to either provide proof of renters insurance or to purchase renters insurance, offered by Appfolio Insurance…

appfolio.com/property-manager/communica…Checked

Your tenantsYes

AI features

AI co-workers answer leads within minutes and book tours, reply to residents and dispatch repairs after reading photos, and code bills and prepare budgets for the accounting team.

the Realm-X Maintenance Performer has the intelligence to reply to residents, analyze images, troubleshoot, prioritize emergencies, and dispatch work…

appfolio.com/property-manager/maintenan…Checked

Trying it, starting and getting helpNo

Free plan or trial

All three published plans carry a per-unit charge with a minimum spend, and no free plan or trial appears anywhere on the pricing page.

On the page: Residential plan cards, the complete set of three plans

appfolio.com/pricingChecked

Trying it, starting and getting helpNo

Sign up without a sales call

Every plan's only button is a quote request and both footnotes send buyers to sales for the minimum spend, so there is no way to sign up and pay online.

Get a Quote *Minimum spend and 50 unit minimum apply. Contact us for details.

appfolio.com/pricingChecked

Trying it, starting and getting helpPartly

Support

Live chat and a call-back come with the cheapest plan, live phone support and enhanced support arrive on the middle plan, and a named success manager only on the top one; no hours are published.

Live Chat & Request a call

appfolio.com/performance-platformChecked

Trying it, starting and getting helpYes

Getting your data out

Reports and underlying data can be exported to files or pushed into your own data warehouse, and owner-facing reports export to Excel or CSV.

Extended Access to Data Export AppFolio reports and data into downloaded files or your data warehouse.

appfolio.com/property-manager/workflow-…Checked

Trying it, starting and getting helpYes

United States

Screening draws on United States courts and a US credit bureau, consumer rights pages are listed state by state, and payments run on US bank debits and cards.

Criminal and landlord-tenant data is pulled from hundreds of state and county courts across the United States.

appfolio.com/consumerChecked

Trying it, starting and getting helpYes

Property types

The plan comparison names single-family, multifamily, commercial and community associations on every plan, with affordable and student housing added on the middle and top plans.

Single-Family, Multifamily, Commercial, Community Assoc.

appfolio.com/pricingChecked

Trying it, starting and getting helpYes

Still sold

live and selling to new customers: the pricing page lists current plans with quote buttons, and the site carries 2026 product releases and a 2026 copyright.

Find the right fit for your real estate portfolio. With multiple pricing plans to choose from and opportunities to be flexible, get exactly what you…

appfolio.com/pricingChecked

AppFolio Property Manager alternatives

All 9 alternatives

Is this yours?

Own this product? Claim the page free to see who reads it and show it is yours. You confirm it with an email at appfolio.com.

Report an error if a fact is wrong.