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Landlord Bench

Propertyware

Summary

Propertyware is RealPage's cloud property management platform for single-family rental managers, covering leasing, screening, maintenance, portfolio-level accounting and owner and tenant portals. Its open two-way data connection and custom fields, dashboards and reports let managers shape workflows and share data with other systems.

From
$250 a monthbilled monthly
Open source
No
Best for
Single-family rental managers wanting custom workflows and portfolio-level accounting

What we checked

Pages last read
Price on its site
From $250 a monthFrom its pricing page

Propertyware price and terms

Terms

Free to start
PartlyPartlyA limited-access free trial login is issued after completing a form, with no credit card required
The terms in full

the vendor states no trial length and there is no standing free plan.

Sign up without sales
NoNo
Propertyware's pricing page

Pricing page, captured

propertyware.com/pricing, checked

What we checked on Propertyware

YesPartlyNo

What it costs for 25 unitsPartly

Cost for 25 units a month

$250 a month on Basic for 25 units. every rental unit counts, vacant or let, unless the vendor states it bills occupied units only Charged per 1 units: 25 × $0 (rent payment by bank transfer). Basic is bought through sales.

$250 monthly minimum plus Implementation Fee of 2X the monthly subscription price.

propertyware.com/pricingChecked

What it costs for 25 unitsPartly

Cost for 5 units a month

$250 a month on Basic for 5 units. every rental unit counts, vacant or let, unless the vendor states it bills occupied units only Charged per 1 units: 5 × $0 (rent payment by bank transfer). Basic is bought through sales.

On the page: Pricing page, Basic plan card

propertyware.com/pricingChecked

What it costs for 25 unitsPartly

Cost for 50 units a month

$250 a month on Basic for 50 units. every rental unit counts, vacant or let, unless the vendor states it bills occupied units only Charged per 1 units: 50 × $0 (rent payment by bank transfer). Basic is bought through sales.

On the page: Pricing page, Basic plan card

propertyware.com/pricingChecked

What it costs for 25 unitsYes

What the price is based on

Priced per rental unit per month on three feature packages, each with a monthly minimum that a small portfolio would pay in full.

Starts at $1 Per Unit, Per Month + Start Up

propertyware.com/pricingChecked

What it costs for 25 unitsPartly

Rent payment fees

The payments page says the manager pays no transaction fees, yet the pricing footnote says transaction fees apply to payments, and no fee per bank transfer or card payment is published anywhere.

And there are no transaction fees for you to pay!

propertyware.com/online-rental-paymentsChecked

What it costs for 25 unitsYes

Minimum units or minimum fee

Every package carries a monthly minimum, so a landlord with a handful of units still pays the full floor of $250 a month on the cheapest package.

On the page: Pricing page, Basic plan card

propertyware.com/pricingChecked

What it costs for 25 unitsNo

Unit caps

The three packages differ by features rather than by a unit ceiling, and the price simply scales per unit, although the vendor bills in steps of fifty units.

Billable units are adjusted in 50 unit increments.

propertyware.com/pricingChecked

What it costs for 25 unitsNo

Promotion and regular price

none: the three package prices are shown as plain monthly per-unit rates, with the vendor itself presenting them as the whole price and naming no promotion or annual-equivalent discount.

Clear Pricing. No Hidden Fees. Simple.

propertyware.com/pricingChecked

What it costs for 25 unitsYes

Setup or onboarding fee

A one-off implementation fee of twice the monthly subscription is charged on top of every package, and the added call-centre services carry their own setup fees.

On the page: Pricing page, Basic plan card

propertyware.com/pricingChecked

Finding a tenantYes

Listing your vacancy

A listing widget publishes vacancies with one-click posting on the page headed postings and posting your listing on rental sites, but no partner rental site is named on it.

Get your properties out in front of the right prospects quicker with one click posting, and the ability to easily select the right property based on…

propertyware.com/rental-property-listin…Checked

Finding a tenantYes

Online applications

Applicants apply online through an application portal that saves part-finished applications and takes co-applicants and guarantors; what the applicant is charged is not published.

The Propertyware® Application Portal seamlessly bridges the listing, application and screening processes, increases actionable leads, reduces…

propertyware.com/application-portalChecked

Finding a tenantYes

Tenant screening

Screening is built by RealPage's own screening team and returns credit from the major bureaus, criminal records and rental payment history; who pays and what a report costs is not published.

Access the industry’s largest rental payment history database, in-depth criminal background information and extensive credit checks—including credit…

propertyware.com/tenant-screeningChecked

Leases and rentYes

Leases signed online

Leases and applications are signed online through built-in signing powered by DocuSign with unlimited users and transactions, and signed documents are stored in the system; the pages claim no ready-made lease wording.

With Propertyware’s eSignature powered by DocuSign®, you have the freedom to create, sign and store all of your documents within Propertyware®.…

propertyware.com/electronic-signatureChecked

Leases and rentYes

Rent collected online

Tenants pay from a bank account, by card or by converted cheque and the payment lands on their ledger, but the vendor states no funding time to the manager's bank.

Propertyware Payments is the industry standard, offering your tenants multiple payment choices to pay rent online including ACH through their bank…

propertyware.com/online-rental-paymentsChecked

Leases and rentYes

Autopay and reminders

Automated alerts remind tenants that rent is due before the manager has to chase them; the pages read do not say whether a tenant can set a standing automatic payment.

Also, our automated alerts remind tenants when their monthly rent is due, so you won’t have to.

propertyware.com/online-rental-paymentsChecked

Leases and rentYes

Rent paid in cash

Tenants create a voucher and pay cash at retailers such as Walmart, with the payment posted to the ledger automatically; the tenant pays the convenience fee and its size is not published.

With Propertyware Cash Payments, the tenant pays the convenience fee—not the PMC.

propertyware.com/secure-cash-rent-payme…Checked

MaintenanceYes

Maintenance requests

Tenants raise a request from the portal with a photo or short video attached, and both sides follow the thread through to completion in one system.

Now, when your tenants submit a service request, they can upload a photo or short video.

propertyware.com/tenant-portalsChecked

MaintenanceYes

Work orders to contractors

One work order can be dispatched to several contractors, who log time and invoice through a vendor app, and the manager bills and pays from the same record.

Only Propertyware can offer the fully integrated maintenance solution you need, handling every detail of the process from managing your vendors,…

propertyware.com/work-order-tracking-appChecked

MaintenanceYes

Move-in and move-out inspections

A mobile app captures tagged inspection photos offline, tenants can be sent a link to do their own move-in report, and finished reports reach owner and tenant portals.

Send tenants a link to complete an online move-in report

propertyware.com/property-inspection-so…Checked

The booksYes

Income and expenses by property

Full cash or accrual books sit behind the product, with unlimited custom financial reports at portfolio and property level that can be exported for an accountant.

Create unlimited financial reports including general ledger, balance sheets, income statements, profit and loss and cash flow statements in either…

propertyware.com/property-management-ac…Checked

The booksPartly

Bank sync

Reconciliation works from bank statement activity the manager downloads and uploads rather than a live feed, so transactions do not arrive on their own.

Download your bank statement activity for comparison purposes

propertyware.com/property-management-ac…Checked

The booksYes

1099s

The system produces 1099 and 1096 forms on paper or electronically for both owners and contractors and supports electronic filing, including California state requirements.

The system creates both paper and electronic 1099 and 1096 forms for your owners and vendors, and allows for e-filing.

propertyware.com/property-management-ac…Checked

Managing for other ownersYes

Owner portal and statements

Owners get their own portal with ledgers, documents, messages and money transfers, and managers can pick from more than a dozen customisable statement types.

Propertyware gives you options to choose from over a dozen statement types that can be easily customized with your logo, messaging and more.

propertyware.com/property-management-ac…Checked

Managing for other ownersYes

Trust accounting

Trust accounts are managed inside the accounting module and the reconciliation process produces cleared and uncleared transaction reports a manager has to keep.

Manage trust accounts seamlessly

propertyware.com/property-management-ac…Checked

Managing for other ownersYes

Management fees

A fee calculator works out management fees with markups and minimum balances, then owner statements and owner draws or disbursements go out in a few clicks.

Propertyware’s sophisticated accounting tools enable tracking, markups, balance minimums and one-time fees. Once management fees have been…

propertyware.com/property-management-ac…Checked

Your tenantsYes

Tenant app

Tenants get a round-the-clock portal on any device to pay rent, hold a recorded conversation with staff and raise maintenance requests.

For tenants, you’ll make life easier by offering a way to pay rent online, communicate with your management staff and submit maintenance requests.

propertyware.com/tenant-portalsChecked

Your tenantsYes

AI features

The vendor's AI claim is confined to screening: a machine-learning credit score trained on real rental outcomes that judges an applicant's willingness as well as ability to pay.

RealPage® Screening and Data Science teams built the industry’s first AI-powered credit scoring model that utilizes machine learning to evaluate your…

propertyware.com/tenant-screeningChecked

Trying it, starting and getting helpNo

Free plan or trial

All three published packages are paid and carry a monthly minimum; the only no-cost route in is a limited-access trial handed out after a form, not a standing free plan.

Complete the form to receive your limited-access Free Trial login credentials.

propertyware.com/free-trialChecked

Trying it, starting and getting helpNo

Sign up without a sales call

Each package card ends in a contact sales button and even the pricing detail and the trial come through a form, so there is no way to sign up and pay online.

Fill out the form to learn more about our pricing.

propertyware.com/pricingChecked

Trying it, starting and getting helpYes

Support

Support runs by phone on 800-704-0154 weekdays 7.30am to 7pm Central and by ticket from inside the product; every package lists unlimited support and online training.

Phone: 800-704-0154 (say ‘Propertyware’ when directed) Hours: Monday thru Friday, 7:30 a.m. – 7:00 p.m. Central Standard Time – excluding holidays

propertyware.com/support/propertyware-s…Checked

Trying it, starting and getting helpPartly

Getting your data out

Reports export to Excel and PDF and the open two-way data connection can pull records out, but the vendor promises no full handover file of tenants, leases and ledgers on leaving.

Our exporting functionality supports both excel and PDF exporting.

propertyware.com/property-management-re…Checked

Trying it, starting and getting helpYes

Property types

The vendor positions the platform squarely at single-family rental management companies, with no claim to student, affordable or multifamily housing on the pages read.

Run your business your way with the most powerful, customizable and open platform designed for performance-minded Single Family property management…

propertyware.comChecked

Trying it, starting and getting helpYes

Still sold

live: the site sells to new customers today with published package prices, a sales line, a trial form and a lease renewal workflow the vendor describes as new.

With Propertyware’s new automated lease renewal workflow, you can send offers, get approvals, and finalize agreements—all within the system you…

propertyware.com/automated-lease-renewa…Checked

Propertyware alternatives

All 9 alternatives

Is this yours?

Own this product? Claim the page free to see who reads it and show it is yours. You confirm it with an email at propertyware.com.

Report an error if a fact is wrong.