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Landlord Bench

Rentroom

Summary

Rentroom is an all-in-one rental platform that collects rent online, runs maintenance tickets, posts listings, screens applicants and reports on a portfolio. It is sold in four plans, from a 15-tenant starter package up to advanced accounting.

From
$49.99 a monthbilled monthly
Open source
No
Best for
Landlords and property managers who want rent, maintenance and leasing in one place

What we checked

Pages last read
Price on its site
From $49.99 a monthFrom its pricing page

Rentroom price and terms

Terms

Free plan or trial
NoNo
Sign up without sales
PartlySome plans

What needs a higher plan

Basic
Cost for 25 units a month, Cost for 50 units a month
Max
QuickBooks
Rentroom's pricing page

Pricing page, captured

rentroom.com/pricing, checked

What we checked on Rentroom

YesPartlyNo

What it costs for 25 unitsPartly

Cost for 25 units a month

$74.99 a month on Basic Plan for 25 units. Starter Plan ($49.99) includes 15 units; these units need 25, and past the allowance you are moved to the next plan. Basic Plan is bought through sales. The cheapest plan you can buy online costs $149.99 (Growth Plan).

Basic Plan $74.99/mo Payments, maintenance, and more

rentroom.com/pricingChecked

What it costs for 25 unitsYes

Cost for 5 units a month

$49.99 a month on Starter Plan for 5 units. Every unit counts, vacant or let, unless the vendor bills only occupied units.

Starter Plan $49.99/mo

rentroom.com/pricingChecked

What it costs for 25 unitsPartly

Cost for 50 units a month

$74.99 a month on Basic Plan for 50 units. Starter Plan ($49.99) includes 15 units; these units need 50, and past the allowance you are moved to the next plan. Basic Plan is bought through sales. The cheapest plan you can buy online costs $149.99 (Growth Plan).

On the page: Basic Plan card, price line

rentroom.com/pricingChecked

What it costs for 25 unitsYes

What the price is based on

Flat monthly prices: the starter package is a flat fee for up to 15 tenants, and the three larger plans are flat fees with no limit on properties, tenants or users, so nothing is priced per unit.

On the page: Starter Plan card, Features list

rentroom.com/pricingChecked

What it costs for 25 unitsNo

Minimum units or minimum fee

The vendor says one unit is enough to use the platform, and the cheapest plan is a flat monthly fee rather than a minimum charge a small portfolio pays in full.

Manage 1 unit or 1K+, Rentroom can handle the rigors of a growing portfolio.

rentroom.comChecked

What it costs for 25 unitsYes

Unit caps

The starter package stops at 15 tenants, so a sixteenth tenant pushes a landlord onto the next plan at a higher monthly fee; the three larger plans state no limit.

Perfect for under 15 tenants! Get started on the right foot.

rentroom.com/pricingChecked

What it costs for 25 unitsYes

Promotion and regular price

promotion: the pricing page leads with a first month free for new customers, with no end date stated, and the regular fees run from the starter package upward.

Get Your First Month Free

rentroom.com/pricingChecked

What it costs for 25 unitsPartly

Setup or onboarding fee

Moving your data across is advertised as free, yet the terms refer to onboarding fees charged at registration and never publish an amount, so a new customer cannot tell which applies.

Any onboarding fees charged at the time of registration are non-refundable.

rentroom.com/utility/termsChecked

Finding a tenantYes

Listing your vacancy

Your vacancy is pushed out to three named rental sites from inside the platform, and the integrations pages cover each of them separately.

Listing syndication to Zillow, Trulia & HotPads

rentroom.com/starterChecked

Finding a tenantPartly

Online applications

Applicants apply through a hosted or embedded form you design yourself, but on the starter package that module is a paid extra, and no page says what an application costs the applicant.

Applications and eLeasing from $25/month when billed annually

rentroom.com/starterChecked

Finding a tenantYes

Tenant screening

Background, credit and eviction reports are ordered inside the platform through a named reporting partner, and the vendor says either side can pay, though it never prints the price.

Rentroom has partnered with TransUnion/RentPrep to offer background and credit checks. For a nominal fee(paid by the tenant or the landlord), you'll…

rentroom.com/industry/residentialChecked

Leases and rentPartly

Leases signed online

Leases are signed online, with several signers and guarantors handled, but you supply your own lease document and the vendor only helps make it ready for signature.

Bring your own lease template and we help you to make it compatible for eSignature.

rentroom.com/features/applications-and-…Checked

Leases and rentNo

State-specific leases

The vendor asks the landlord to bring a lease document of their own rather than offering ready-made ones for a state, and makes no claim that a lawyer checked any template.

Bring your own lease template and we help you to make it compatible for eSignature. Information from the application will dynamically apply to your…

rentroom.com/features/applications-and-…Checked

Leases and rentYes

Rent collected online

Tenants pay from an app or the web by bank transfer, linking an account instantly or by account and routing numbers; how long the money takes to reach the landlord's bank is not published.

Easily connect a bank account through Plaid instantly or connect with account and routing numbers

rentroom.com/features/paymentsChecked

Leases and rentYes

Autopay and reminders

Tenants can enrol in automatic payments drawn on the due date, and the platform sends due-date notifications whose wording and timing the landlord can set.

Rent payments will automatically draw from the tenants bank account when rent is due, reducing collection times.

rentroom.com/features/paymentsChecked

Leases and rentYes

Late fees

Late charges are applied to the tenant's running balance automatically according to rules the landlord sets, rather than being added by hand each month.

Late fees automatically apply to a tenant's balance based on your rules.

rentroom.com/features/paymentsChecked

Leases and rentYes

Security deposits

Deposits are collected alongside rent and fees, and payments can be routed to separate held accounts so deposit money does not land with the rent.

Rentroom enables landlords and property managers to collect rent, fees and security deposits through an easy-to-use tenant portal.

rentroom.com/features/paymentsChecked

Leases and rentYes

Rent paid in cash

Tenants can deposit cash at more than ninety thousand US locations through a linked Chime account and pay from it, though the vendor does not publish what that deposit costs the tenant.

Tenants may utilize their Chime accounts to deposit cash and pay through Rentroom (cash rent payments options at more than 90,000 locations in the…

rentroom.com/features/paymentsChecked

MaintenanceYes

Maintenance requests

Tenants open tickets from their app, photos and files attach to the ticket, and the manager assigns priority, category, notes and status until it is finished.

Assign tickets with priority, log notes, and track statuses. Organize tickets by customizable categories. New tickets can be opened through…

rentroom.com/features/maintenanceChecked

MaintenanceYes

Work orders to contractors

Jobs can be handed to outside contractors as well as in-house staff, and the platform prints and sends cheques, though paying a contractor from the ticket itself is not described.

Assign maintenance tasks to internal & external users

rentroom.com/pricingChecked

The booksYes

Income and expenses by property

Payments post to tenant records automatically and more than twenty-five ready-made reports can be exported, with deeper accounting kept for the dearest plan.

Payments are automatically logged to tenant profiles, and accounting reports update instantly (even QuickBooks).

rentroom.comChecked

The booksPartly

Bank accounts from the vendor

The vendor does not open property bank accounts for you: you connect your own, and a payments account with its banking partner is opened to move the money.

In order to use the payment functionality of our application, you must open a "Dwolla Platform" account provided by Dwolla, Inc.

rentroom.com/utility/termsChecked

The booksYes

A bank account per property

Several bank accounts and separately held accounts can be connected and payments routed between them, so each property's rent can land where it should; no extra-account charge is published.

Rentroom makes it easy to connect multiple bank accounts and escrow accounts to ensure rent payments and security deposits end up in the right place.

rentroom.com/features/paymentsChecked

The booksYes

QuickBooks

Advanced accounting QuickBooks Online integration

On the page: Max Plan card, Features list

rentroom.com/pricingChecked

The booksYes

Receipts

A photo of a receipt can be attached to a maintenance ticket and lands in the shared file store, where files are tagged to a specific property.

Attach photos, receipts or any file to a maintenance ticket. Files will also go into Rentroom's centralized file system for later reference.

rentroom.com/features/maintenanceChecked

Managing for other ownersYes

Owner portal and statements

Owners get their own access and documents can be shared with them, but the vendor never describes a periodic owner statement, so only the access half is documented.

Owners access

rentroom.com/pricingChecked

Managing for other ownersYes

Team users

Staff logins are included at no extra charge: the three larger plans state no limit on users and every plan allows unlimited maintenance users, though roles are not detailed.

Unlimited properties, tenants & users

rentroom.com/pricingChecked

Your tenantsYes

Tenant app

Tenants use a free phone app or the website to pay rent, message the manager and raise maintenance tickets, and messages stay in one thread per ticket.

Tenants can access a mobile app or log onto our website to make rent payments and submit maintenance requests.

rentroom.com/industry/residentialChecked

Trying it, starting and getting helpNo

Free plan or trial

There is no free plan and the vendor says plainly that it offers no free trial either; the cheapest way in is the paid starter package.

At the moment, we do not offer a free trial. Property management software and its value is primarily based on the automation it creates(payments,…

rentroom.com/starterChecked

Trying it, starting and getting helpPartly

Sign up without a sales call

Only the starter package has a buy-it-yourself button; the three larger plans send you to book a demonstration with a salesperson instead of checking out.

We would be more than pleased to assist you in determining what your business requires. Speak with a salesperson now!

rentroom.com/pricingChecked

Trying it, starting and getting helpPartly

Contract and cancelling

The terms set a one-year term that renews itself each year unless either side gives thirty days' notice, and no page describes cancelling from inside the account.

a period of one year, with a one-year renewal occurring automatically at the end of each year unless a party notifies the other not less than 30 days…

rentroom.com/utility/termsChecked

Trying it, starting and getting helpYes

Support

Phone, chat and email reach a person, with help articles beside them and a named account manager on the dearest plan; the starter card lists only email and bots, which conflicts with the starter page.

Rentroom offers phone, chat, and email support. Day or night.

rentroom.comChecked

Trying it, starting and getting helpYes

Getting your data out

Anything in the system can be exported by the customer, and the terms promise a copy of your data in a workable format for thirty days after the agreement ends.

For a period of thirty (30) days following termination for any reason, Company agrees to provide Your Data to you in a reasonably approved format.

rentroom.com/utility/termsChecked

Trying it, starting and getting helpYes

Canada

nothing states that Canada is served.

cash rent payments options at more than 90,000 locations in the US

rentroom.com/features/paymentsChecked

Trying it, starting and getting helpYes

Property types

The vendor names six kinds it builds for, with a dedicated page each, and says single-family houses are a good fit as well as student and mobile-home portfolios.

Different asset classes require different solutions. Rentroom is built to support the unique workflows need for each kind of property you manage.

rentroom.comChecked

Trying it, starting and getting helpYes

Still sold

live: the vendor sells to new customers today, with published plan prices, a buy button on the starter package and a demonstration booking for the rest.

Get started now and we will schedule a quick demo to walk you through the platform, show you the ropes, and even get you moved over for free.

rentroom.com/pricingChecked

Rentroom alternatives

All 9 alternatives

Is this yours?

Own this product? Claim the page free to see who reads it and show it is yours. You confirm it with an email at rentroom.com.

Report an error if a fact is wrong.